Molly Audsley
Yarrawonga
Summary
I am a mother of 7 children and 5 lovely handsome grandsons.
My partner and I live in Yarrawonga where our 5yo goes to College.
Currently studying DAAS Diploma of Applied Aboriginal Studies graduation in March 2024.
I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Administration Officer
Aboriginal Family Support Services
10.1998 - 04.1999
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash
- Created, prepared, and delivered reports to various departments.
- Managed company schedule to coordinate calendar and arrange travel.
Housing Officer
Department Of Housing
01.1990 - 12.1993
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Calculated tenant rent amounts to prepare leases and contracts.
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness
- Oversaw housing plans for clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Tracked and monitored rental payments for clients
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness
- Oversaw housing plans for clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Monitored program performance and outcomes for successful delivery of services.
- Established and maintained relationships with key stakeholders.
Insurance Administrative Assistant
MLC Life Insurance
01.1988 - 12.1989
- Researched and resolved areas of concern for potential and existing clients.
- Participated in networking events and developed relationships with potential clients to increase sales.
- Completed sales documentation and collected signatures to finalize purchases.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Administration
Monash University
02.1986 - 12.1987
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Prepared weekly employee work schedules to meet operational needs.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Sales Assistant
Prouds Jewellers
10.1984 - 01.1985
- Helped customers locate products and checked store system for merchandise at other sites.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
Diploma of - Aboriginal Studies
Tranby College
Glebe, NSW03.2024
Certificate IV - Community Services
Partners in Training
Shepparton, VIC12.2019
Certificate 3 - Community Services
Partners in Training
Shepparton, VIC11.2018
No Degree -
Croydon High School
Croydon, VIC12.1984
No Degree -
Bell Park High School
Geelong, VIC12.1982
Skills
Administration Officer
Housing Officer
Insurance Clerk
Jewellery Assistant
Timeline
Administration Officer
Aboriginal Family Support Services
10.1998 - 04.1999
Housing Officer
Department Of Housing
01.1990 - 12.1993
Insurance Administrative Assistant
MLC Life Insurance
01.1988 - 12.1989
Administration
Monash University
02.1986 - 12.1987
Sales Assistant
Prouds Jewellers
10.1984 - 01.1985
Diploma of - Aboriginal Studies
Tranby College
Certificate IV - Community Services
Partners in Training
Certificate 3 - Community Services
Partners in Training
No Degree -
Croydon High School
No Degree -
Bell Park High School
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