Molly Audsley
Yarrawonga
Summary
I am a mother of 7 children and 5 lovely handsome grandsons.
My partner and I live in Yarrawonga where our 5yo goes to College.
Currently studying DAAS Diploma of Applied Aboriginal Studies graduation in March 2024.
I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Administration Officer
Aboriginal Family Support Services
Coffs Harbour, NSW
10.1998 - 04.1999
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash
- Created, prepared, and delivered reports to various departments.
- Managed company schedule to coordinate calendar and arrange travel.
Housing Officer
Department Of Housing
Ringwood, VIC
01.1990 - 12.1993
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Calculated tenant rent amounts to prepare leases and contracts.
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness
- Oversaw housing plans for clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Tracked and monitored rental payments for clients
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness
- Oversaw housing plans for clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Monitored program performance and outcomes for successful delivery of services.
- Established and maintained relationships with key stakeholders.
Insurance Administrative Assistant
MLC Life Insurance
Melbourne, VIC
01.1988 - 12.1989
- Researched and resolved areas of concern for potential and existing clients.
- Participated in networking events and developed relationships with potential clients to increase sales.
- Completed sales documentation and collected signatures to finalize purchases.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Administration
Monash University
Clayton, VIC
02.1986 - 12.1987
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Prepared weekly employee work schedules to meet operational needs.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Sales Assistant
Prouds Jewellers
Ringwood, VIC
10.1984 - 01.1985
- Helped customers locate products and checked store system for merchandise at other sites.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
Diploma of - Aboriginal Studies
Tranby College
Glebe, NSW03.2024
Certificate IV - Community Services
Partners in Training
Shepparton, VIC12.2019
Certificate 3 - Community Services
Partners in Training
Shepparton, VIC11.2018
No Degree -
Croydon High School
Croydon, VIC12.1984
No Degree -
Bell Park High School
Geelong, VIC12.1982
Skills
Administration Officer
Housing Officer
Insurance Clerk
Jewellery Assistant
Timeline
Administration Officer
Aboriginal Family Support Services
10.1998 - 04.1999
Housing Officer
Department Of Housing
01.1990 - 12.1993
Insurance Administrative Assistant
MLC Life Insurance
01.1988 - 12.1989
Administration
Monash University
02.1986 - 12.1987
Sales Assistant
Prouds Jewellers
10.1984 - 01.1985
Diploma of - Aboriginal Studies
Tranby College
Certificate IV - Community Services
Partners in Training
Certificate 3 - Community Services
Partners in Training
No Degree -
Croydon High School
No Degree -
Bell Park High School
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