Molly Banfield
NORWEST
Summary
Dynamic and customer-focused, I excelled at Gilly's Cafe by enhancing customer satisfaction and maintaining high cleanliness standards. Skilled in teamwork and safe food handling, I successfully trained new staff and managed peak-hour pressures, significantly contributing to the cafe's smooth operation. I was also responsible for making cold drinks such as Smoothies and Milkshakes.
Overview
1
1
year of professional experience
Work History
Cafe Worker
Gilly's Cafe
01.2024 - Current
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Trained new cafe workers in sales, customer service, and safety.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
William Clarke College
Kellyville, NSW11-2026
Skills
- Teamwork and collaboration
- Customer service
- Cleanliness and hygiene
- Flexible schedule
- Punctual and reliable
- Safe food handling
- Order management
- Friendly and outgoing
- Order entry
Timeline
Cafe Worker
Gilly's Cafe
01.2024 - Current
William Clarke College
Similar Profiles
Troy JacksonTroy Jackson
Lead Crew Member at Gilly's Galt Car Wash & Dog WashLead Crew Member at Gilly's Galt Car Wash & Dog Wash
Lucas Quintas - TangLucas Quintas - Tang
Host, Salad Prep, Store Clerk, and Dishwasher at Gilly's Snug Harbour Restaurant & MarineHost, Salad Prep, Store Clerk, and Dishwasher at Gilly's Snug Harbour Restaurant & Marine
Sergio CovarrubiasSergio Covarrubias
Car Wash Attendant at Gilly's Car and Dog washCar Wash Attendant at Gilly's Car and Dog wash