Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
References
Timeline
Generic

Molly Borg

32 Mary Claire St, Traralgon,VIC

Summary

My name is Molly Borg, and I am deeply passionate about the healthcare sector. I am a dedicated and empathetic individual looking to further improve my knowledge and pursue my career in nursing. I aspire to merge my academic learning with practical experience in my current role of Personal Care Assistant (PCA) and collaboration of my current study in Diploma of Nursing.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Benetas
05.2024 - Current
  • Improving the quality of life of residents
  • Providing care and assisting with activities of daily living for residents
  • Assisting with plan of care for residents’
  • Working collaboratively with colleagues to provide appropriate care to meet the residents needs
  • Built strong relationships with residents/families and friends to deliver emotional support and companionship

Kitchen Assistant

Yallambee Aged Care
04.2021 - 05.2024
  • Assist the chefs in cooking and preparing food in the kitchen
  • Serving coffee and food to residents, resident’s visitors and staff in the café
  • Interacting with residents to do menu ordering
  • Preparing and serving meals to each resident’s appropriate dietary requirements
  • Assisting within the houses to help directly serve meals and drinks to residents
  • Inputting residents care plan into catering system
  • Interacting with nursing staff, personal care staff on the daily basis in regard to residents dietary requirements

Waitstaff

The Royal Exchange Hotel
02.2021 - 11.2021
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Pouring and serving drinks including; coffees and alcoholic beverages

Education

Diploma - Nursing

TAFE Gippsland
Morwell, VIC
12-2024

Certificate III - Hospitality

Chisholm Institute
Melbourne, VIC
12.2022

VCE -

Traralgon College
12.2020

Skills

  • Pleasantly spoken, friendly with a positive attitude
  • Well presented
  • Honest
  • Reliable
  • Hard working
  • Willing to learn
  • Teamwork and Collaboration
  • Customer service
  • Communication skills
  • Problem-solving
  • Time Management and adaptable
  • Calm under pressure

Volunteer Experience

  • Assistant coach, under 14 girls, Traralgon Amateur Basketball Association, 2020/2021
  • Assistant coach, under 14 girls, Traralgon Amateur Basketball Association, 2021/2022
  • Head coach, under 16.2 girls, Gippsland United, 2021/2022
  • Head coach, under 14 girls, Traralgon Amateur Basketball Association, 2022/2023

Certification

  • RSA course, 01/01/23
  • Working with children’s check
  • Club Level Basketball Coaching Accreditation
  • Certificate III in Hospitality, 06/03/23

References

  • Laura Ross, 0403196243, CNC Benetas - Dalkeith Heights
  • Tanya Fleming, 0437302726, Program Manager Nursing- TAFE Gippsland
  • Amy McKendry, 51204521, Teacher in Diploma of Nursing- TAFE Gippsland Morwell
  • Eboney Devenie, 0438223032, ANUM- Latrobe Regional Hospital
  • Sarah Harle, 0478836057, Latrobe Regional Hospital Nurse Practitioner
  • Lee Ruane, 0433983499, Catering & Solutions Manager- SoupedUp


Timeline

Personal Care Assistant

Benetas
05.2024 - Current

Kitchen Assistant

Yallambee Aged Care
04.2021 - 05.2024

Waitstaff

The Royal Exchange Hotel
02.2021 - 11.2021

Diploma - Nursing

TAFE Gippsland

Certificate III - Hospitality

Chisholm Institute

VCE -

Traralgon College

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