Molly Gerhart
Miami
Summary
Energetic and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Server
Harvest
07.2024 - 03.2025
- Obtained comprehensive knowledge of menu items, including ingredients, portion sizes, and appropriate wine pairings.
- Engaged with customers to assess their satisfaction with meals and took immediate action to address any concerns.
- Assisted customers with food allergies in selecting suitable menu items and making necessary modifications to accommodate their dietary needs.
Server
First Watch
11.2022 - 12.2024
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Host
Josephine’s Downtown
03.2022 - 01.2023
- Greet and seat guests upon arrival.
- Coordinated seating and organized reservations.
- Monitored training of new employees.
- Answered all telephone calls.
Barista
Starbucks
07.2020 - 04.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Barista
Folklore Coffee & Company
03.2018 - 01.2020
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Clean or sanitize work areas, utensils, or equipment.
- Describe menu items to customers or suggest products that might appeal to them.
- Receive and process customer payments.
Education
High School Diploma -
Elizabethtown Area Highschool
Elizabethtown, Pennsylvania06-2020
Skills
- Experience in the restaurant industry
- Positive and enthusiastic demeanor
- Safe food handling
- Excellent customer service skills
Timeline
Server
Harvest
07.2024 - 03.2025
Server
First Watch
11.2022 - 12.2024
Host
Josephine’s Downtown
03.2022 - 01.2023
Barista
Starbucks
07.2020 - 04.2022
Barista
Folklore Coffee & Company
03.2018 - 01.2020
High School Diploma -
Elizabethtown Area Highschool
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