MOLLY HASKETT

At RedGum Legal Centre, I have developed skills in client interactions, administrative efficiency, and legal drafting across a range of legal matters. I am confident using legal case management tools such as Actionstep and Class Centre, and have gained practical exposure to court processes and client advocacy.

Key responsibilities and experience:

• Attended court proceedings, taking detailed case notes for the legal team.
• Assisted clients in understanding court outcomes, and the next procedural steps.
• Sat in on client meetings, providing follow-up support and documentation.
• Drafted legal documents, including: FOI applications, criminal injuries compensation claims, financial disclosure schedules, and affidavits.
• Collected and organized evidence (e.g., police reports, medical records, counseling notes).
• Supported duty lawyer: identifying urgent matters, and taking initial instructions.
• Opened and maintained client files in CLASS (Community Legal Assistance Services System) & Actionstep.
• Engaged with vulnerable clients, including family violence survivors and First Nations peoples.
• Prepared correspondence to clients, insurers, and third parties in a professional and timely manner.

• Delivered excellent customer service by engaging directly with clients to understand their needs and provide personalised assistance.
• Built strong client relationships through effective communication and active listening, ensuring positive shopping experiences.

• Provided personalised support at home and in professional settings to a 20-year-old participant with Autism, promoting independence and wellbeing.
• Assisted with the development and management of a small business, ‘Mitso Magic,’ supporting the participant’s entrepreneurial goals through the NDIS framework.
• Supported daily tasks, skill-building, confidence, and social engagement for the participant.

• Content Creation and Management
• Data Analytics and Performance Tracking
• Community Outreach & Education – Organising events, workshops, and informational sessions.
• Policy Research & Reporting - Assisting in research on legal and policy issues, drafting reports, and collaborating with other WAJA portfolios to produce key findings for media distribution.
• EG - Reform of the High-Risk Serious Offenders Act 2020 (WA) + Equipping community organisations to engage and support young people out of the criminal justice system.

• Swimming and survival skills lessons to children in remote and regional communities across locations like Exmouth, Yallingyup, Karratha and Esperance.
• Engaged with local schools and families, teaching safety awareness and building relationships in diverse cultural settings.
• Provided valuable opportunities for regional kids to access essential life skills, supporting government initiatives for community wellbeing.
• Developed strong communication and interpersonal skills by working directly with children and community members in rural areas.

• Taught swimming, water safety, and survival skills to babies, children, and adults.
• Developed strong communication and public speaking skills through diverse teaching groups.
• Managed staff rostering, resolving scheduling conflicts efficiently to ensure smooth operations.
• Provided leadership by training new instructors and offering ongoing guidance and support to the teaching team.
• Created lesson and teaching plans.

• Supported marketing and public relations initiatives by preparing content for social media, newsletters, and community outreach campaigns to raise awareness about Fetal Alcohol Spectrum Disorder in line with WA Government guidance.
• Assisted with general office administration, including document management, scheduling meetings, and managing correspondence.
• Actively supported community advocacy by participating in events and communicating with community members and stakeholders.
• Developed strong organisational skills through managing multiple tasks and deadlines efficiently in a fast-paced environment.
• Proficient in Microsoft Office tools (Word, Excel, Outlook).