Summary
Overview
Work History
Education
Languages
Websites
Timeline
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Molly Henderson

Molly Henderson

Sunrise Beach,Queensland

Summary

I'm Molly Emerald Henderson, a passionate and dynamic professional who is currently running a successful yoga studio alongside hosting Yoga & Surf retreats. I thrive in high-energy, guest-focused environments and my dedication to exceptional service ensures seamless productions and memorable experiences. With a strong background in hospitality, wellness, and team leadership, I've successfully coordinated events, managed guest relations, and built a loyal customer base. I'm dedicated to creating positive, transformative experiences for others and am always looking for new ways to weave together adventure with mindfulness.

Overview

16
16
years of professional experience

Work History

Front Office Manager

Noosa Harbour Resort
Noosaville, QLD
03.2025 - Current
  • Coordinating communication between departments to enhance guest experiences.
  • Handling guest complaints and resolving issues quickly and professionally.
  • Maintaining accurate records of reservations, cancellations, and special requests.
  • Coordinating with other departments and trades to ensure smooth running of the entire hotel operation.
  • Setting up kayaks and SUPs on the beach daily for guests to rent

Retreat Host

International Surf & Yoga Retreat Host
Noosa, Australia
11.2022 - Current
  • I currently create and host transformative yoga and surf retreats by combining hospitality, event coordination, yoga instruction, mindful scheduling, and guest support (including flight and visa assistance), while also managing website design, development, and marketing to ensure a rejuvenating and memorable journey for all retreat guests.

Yoga Studio Owner & Yoga Instructor

SoundOnYoga
Ghent, Belgium
05.2019 - Current
  • Owner and concept creator of an outdoor yoga studio, SoundOnYoga. We use headphones that create an immersive experience - a magical bubble of presence, to be moved by the power of music that deeply revitalises.
  • Specialising in corporate yoga experiences and teambuilding days, and leading sessions at electronic music festivals throughout Europe.
  • Currently managing a team of staff by marketing and coordinating Corporate Yoga and teambuilding sessions around Belgium.

Guest Service Manager & Yoga Teacher

Heaven On The Planet Resort
Lombok, Indonesia
01.2018 - 11.2018
  • Led daily Yoga for Surfers classes, enhancing the guest experience from arrival to departure.
  • Managed a team of drivers to ensure timely airport transfers, welcoming guests and offering surf conditions briefings, resort and boat tours, and handling guest inquiries.
  • Oversaw activities such as surfboard rentals, spa bookings, themed nights, and evening events.
  • Fostered positive relationships between guests and local staff while being culturally sensitive to local customs and religion, ensuring an exceptional and respectful experience at the resort.

Front Office Guest Service Agent

Cranberry Court Apartments
Queenstown, New Zealand
12.2015 - 01.2017
  • Co-manager at Cranberry Court Apartments in high-tourist area, Queenstown, NZ.
  • Working with PMS system to check in guests, make reservations, and update guest records.
  • Overseeing guest check-ins and provided exceptional customer service during busy holiday periods.
  • Ensuring smooth operations, assisting with housekeeping, room cleaning, and laundry when needed.
  • Multitasking and collaborating with the team to maintain property standards and deliver a positive guest experience in a fast-paced environment.

Guest Services Agent

Virgin Australia
Brisbane, Australia
09.2014 - 11.2015
  • Customer service and operational support at Brisbane international airport, assisting with check-ins, boarding, baggage handling, and ensuring a professional travel experience for passengers while adhering to safety protocols and VA airline standards.

Administration Officer

Clinical Forensic Medicine Unit
Brisbane, Australia
10.2013 - 09.2014
  • Processed medical statements for Queensland Police and Doctors, managed databases, coordinated meetings, and liaised with government agencies, law firms, and pharmacies, including posting and following up on scripts for patients in watch houses.

Professional Dancer / Dance Captain

Royal Caribbean International
Miami, United States
12.2009 - 08.2014
  • Performed in large-scale musical productions (dance, singing, acting), and provided guest services on cruises, including dance classes, backstage tours, and socialising during formal evenings.

Education

RYT 200 Hour Yoga Teacher - Yoga Instruction

Evolation Yoga School
Santa Barbara, California
07.2017

Bachelor of Arts - Dance Performance

Queensland University of Technology
Brisbane, Queensland
12.2009

BFA - Dance Performance

Rambert Ballet School
London, United Kingdom
09.2008

Munich State Ballet School
Munich, Germany
09.2007

Languages

  • English, Native speaker
  • Dutch, Highly proficient

Websites

Timeline

Front Office Manager

Noosa Harbour Resort
03.2025 - Current

Retreat Host

International Surf & Yoga Retreat Host
11.2022 - Current

Yoga Studio Owner & Yoga Instructor

SoundOnYoga
05.2019 - Current

Guest Service Manager & Yoga Teacher

Heaven On The Planet Resort
01.2018 - 11.2018

Front Office Guest Service Agent

Cranberry Court Apartments
12.2015 - 01.2017

Guest Services Agent

Virgin Australia
09.2014 - 11.2015

Administration Officer

Clinical Forensic Medicine Unit
10.2013 - 09.2014

Professional Dancer / Dance Captain

Royal Caribbean International
12.2009 - 08.2014

RYT 200 Hour Yoga Teacher - Yoga Instruction

Evolation Yoga School

Bachelor of Arts - Dance Performance

Queensland University of Technology

BFA - Dance Performance

Rambert Ballet School

Munich State Ballet School

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