Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Molly Horton

POINT COOK

Summary

Motivated and creative social media professional with a strong foundation in customer service and hands-on experience as a freelance social media manager. Currently completing a Diploma in Social Media Marketing, with a focus on content strategy, campaign execution, and audience engagement. Skilled in building brand presence through Instagram, email marketing, and blog content. Known for excellent communication skills, creative problem-solving, and the ability to connect with diverse audiences. Seeking to bring passion for digital marketing and strong organisational skills to a dynamic team in the social media industry.

Overview

3
3
years of professional experience

Work History

Freelance Social Media Manager/ Content Creator

Marketing by Molly J
01.2025 - Current
  • Created and implemented effective social media strategies tailored to each client’s brand and goals
  • Developed content calendars and managed day-to-day scheduling across Instagram and Facebook
  • Filmed, edited, and produced high-quality, on-brand content including Reels, videos, and graphics
  • Worked closely with clients to understand their vision, target audience, and tone of voice
  • Wrote compelling captions and messaging to drive engagement and connect with audiences
  • Monitored analytics to track performance, measure KPIs, and adjust strategies accordingly
  • Kept up with trends and platform updates to ensure content stayed fresh and relevant
  • Delivered creative campaigns from concept to execution, with a focus on storytelling and aesthetic

Front Office Coordinator

The Point Dental
12.2024 - Current
  • Provided exceptional front desk service and client support in a fast-paced real estate environment
  • Managed phone and email enquiries, appointment scheduling, and client follow-ups with professionalism
  • Coordinated property listing updates across real estate platforms and agency website
  • Assisted with creating engaging social media content to promote listings and drive engagement
  • Designed marketing materials including flyers, brochures, and window cards using Canva
  • Supported open home campaigns and community engagement initiatives
  • Worked closely with sales agents to streamline communication and enhance client experience

Reception and Marketing

Hockingstuart
05.2024 - 11.2024
  • Provided exceptional front desk service and client support in a fast-paced real estate environment
  • Managed phone and email enquiries, appointment scheduling, and client follow-ups with professionalism
  • Coordinated property listing updates across real estate platforms and agency website
  • Assisted with creating engaging social media content to promote listings and drive engagement
  • Designed marketing materials including flyers, brochures, and window cards using Canva
  • Supported open home campaigns and community engagement initiatives
  • Worked closely with sales agents to streamline communication and enhance client experience

Receptionist Administrator

SOHO Dental
01.2023 - 05.2024
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.

Education

Diploma - Social Media Marketing

Swinburne University of Technology
Melbourne, VIC
12-2025

Skills

  • Excellent verbal and written communication skills
  • Proficient in Canva, Meta Business Suite, and CapCut
  • Strong interpersonal skills with a customer-first mindset
  • Confident handling enquiries, complaints, and high-pressure situations calmly
  • Experience creating and scheduling content across multiple social platforms
  • Skilled in content planning, strategy development, and brand messaging
  • Ability to interpret social media analytics to guide content decisions
  • Creative thinker with strong attention to detail
  • Proven ability to manage multiple tasks and deadlines efficiently
  • Experience working independently and collaboratively with clients or teams

Timeline

Freelance Social Media Manager/ Content Creator

Marketing by Molly J
01.2025 - Current

Front Office Coordinator

The Point Dental
12.2024 - Current

Reception and Marketing

Hockingstuart
05.2024 - 11.2024

Receptionist Administrator

SOHO Dental
01.2023 - 05.2024

Diploma - Social Media Marketing

Swinburne University of Technology

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