Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Molly Jones

Summary

Highly-motivated and hardworking Restaurant and Events Assistant Manger with 5+ years of experience in the Hospitality and Events industry.

Proficient in providing exceptional customer service and comfortable in fast-paced environments. Strong leadership skills with demonstrated success supervising staff and building teams while also being an adaptable member of a team able to take on various different roles to ensure operations run efficiently.

Eager to take on new tasks and gain experience in different fields with an enthusiastic can-do attitude which I feel enables me to take on any new challenges that come my way.


Overview

4
4
years of professional experience

Work history

Assistant manager- Restaurant and Events

The Blue Anchor
Feering, Essex
10.2022 - 10.2023

Events Coordinator

  • Liaised with clients to determine essential event requirements outlining various package options with discussions around tailoring to meet specific needs and expectations.
  • Designed clear and precise event function sheets and floor plans in alignment with clients requirements while accounting for factors such as budget and venue constraints.
  • Planned and carried out smooth running events, leading pre-event team briefings to present final plans and provide updates on last-minute details.
  • Planned and efficiently facilitated smooth running events, details and timelines for large- and small-scale events.
  • Collaborated with chefs to plan implement fresh, innovative menus, to complement event theme and client preferences.
  • Obtained client feedback to determine improvements for future events.

Restaurant Assistant Manger

  • Gained extensive experience in all restaurant activities, including waiting on, bar work and front of house hosting
  • Trained new employees, offering ongoing support and guidance to maintain first-class customer service.
  • Ensured exceptional health and safety standards by closely monitoring restaurant operations.
  • Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
  • Provided administrative support to higher management through inventory reporting, budget governance and payroll management.
  • Built and maintained excellent working relationships with food and liquor suppliers to ensure product quality.
  • Monitored and recorded incoming email and social media reservation and general enquiries


Coffee Van Assistant

The Pennine Coffee Co.
Lymm, Warrington
05.2022 - 10.2022
  • Oversaw everyday opening and closing duties such as cleaning coffee and food preparation areas areas, replenishing stock and cashing up tills.
  • Organised displays to promote inventory and encourage customer purchases.
  • Managed peak cafe hours effectively, creating and delivering food and drinks swiftly to maintain efficient service.
  • Successfully promoted and upsold seasonal specials, maximising revenue.
  • Informed customers regarding ingredients used to address any allergy and dietary issues.

Restaurant supervisor

The Expedition
Stockton Heath, Warrington
10.2019 - 08.2021

Education

A-Levels -

Lymm Sixth Form
09/2018 - 07/2020

Skills

  • Customer service
  • Team player
  • Presentation skills
  • Problem solving
  • Communication
  • Pro-active
  • Time managment

References

Christopher Norden- Restaurant General Manger

e: info@theblueanchorfeering.co.uk

n: +44 1376 571783

Eric Howe- Restaurant owner and General Manger 

n: +44 7581475928

Timeline

Assistant manager- Restaurant and Events

The Blue Anchor
10.2022 - 10.2023

Coffee Van Assistant

The Pennine Coffee Co.
05.2022 - 10.2022

Restaurant supervisor

The Expedition
10.2019 - 08.2021

A-Levels -

Lymm Sixth Form
09/2018 - 07/2020
Molly Jones