MOLLY LATTA
North Manly
Summary
As a Media and Communications student, majoring in Screen Production, my goal is to take part in a film internship program that will allow me create new connections within the industry and further development my film making skills.
Overview
2025
2025
years of professional experience
Work History
Casual babysitting
- Babysitting children ranging from 2 to 11 years of age, including children with down syndrome
Various work experience within the family hospitality business
NOMAD Brewing Company
- Cash handling at festivals and markets, packaging, labouring, and pouring alcohol (Valid NSW RSA)
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Customer Service Representative
Kmart
07.2021 - 04.2023
- Customer service, handling customer complaints, register service, presentation, returns
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Front of House Employee
Bacino Bar Curl Curl
04.2023 - 04.2024
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
Front of House Employee
Wollongong Golf Club
08.2024 - 02.2025
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Animal Attendant
Cuddle Cubs Pet Care
10.2024 - 01.2025
- Maintained safety protocols when handling animals to minimize risk of injury to both staff members and animals themselves.
- Enhanced facility cleanliness by maintaining kennels, enclosures, and common areas on a daily basis.
- Monitored playgroups among different species ensuring positive interactions leading to well-socialized animals.
Front of House Staff Member
C9 Gelato
10.2024 - 11.2024
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Schooling in Italy
High School Diploma -
Stella Maris College
Manly, NSWHigh School Diploma -
St Luke's Grammar School
Dee Why, NSWBachelor of Media And Communications (Majoring in Screen Media Production) - Screen Production
University of Wollongong
Wollongong, NSWSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Problem Resolution
Affiliations
- Film in Revolt - a platform/ group for youth who want to talk film, make film and write for/ about film
Languages
Italian
Native or Bilingual
English
Native or Bilingual
French
Elementary
Interests
- Music
- I have a passion for photography and editing photos
- Documenting and sharing travel experiences
- Passionate about balancing physical health with mental and emotional wellness
- Reading
- Watching Movies and TV Shows
- Adventure Travel
Timeline
Animal Attendant
Cuddle Cubs Pet Care
10.2024 - 01.2025
Front of House Staff Member
C9 Gelato
10.2024 - 11.2024
Front of House Employee
Wollongong Golf Club
08.2024 - 02.2025
Front of House Employee
Bacino Bar Curl Curl
04.2023 - 04.2024
Customer Service Representative
Kmart
07.2021 - 04.2023
Casual babysitting
Various work experience within the family hospitality business
NOMAD Brewing Company
Schooling in Italy
High School Diploma -
Stella Maris College
High School Diploma -
St Luke's Grammar School
Bachelor of Media And Communications (Majoring in Screen Media Production) - Screen Production
University of Wollongong
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