Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MOLLY MASLEN

Melbourne,Australia

Summary

With a friendly and professional demeanor, I bring a willingness to learn and grow in any role. My ability to quickly grasp restaurant operations allows me to deliver high quality service. I am now ready to utilise and enhance my strong communication and multitasking skills in an administrative position. Remaining calm, professional, and focused on finding solutions is my approach in dynamic and fast-paced settings.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Sales Representative

Optus
11.2023 - Current

Waitress

Farmer’s daughter’s

Waitress / Bartender

Bar Ampere

Waitress

Grill Americano
06.2022 - 03.2023
  • Presented Guests with food and beverage accordingly
  • Set up the restaurant to meet hospitality and service standards
  • Verified Guest satisfaction by exceeding level of service while providing information about additional items

Waitress

400 Gradi
07.2021 - 06.2022
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
  • Operated POS terminals to input orders, split bills and calculate totals

Education

Diploma - Film & Television

JMC Academy
01.2023

Skills

  • Customer service excellence
  • Problem-solving
  • Communication
  • Multitasking and time management
  • Proficiency in scheduling and using office systems
  • Attention to detail
  • Team collaboration
  • Processing payments
  • Service prioritisation
  • Complaint resolution
  • Time management
  • Handling complaints
  • Relationship management

Certification

Responsible Service of Alcohol, Completed extensive training on Processing systems. Gathered vital data regarding each customer to provide a need. Provide correct information in prospect of any deals or promotions that may be on-going. Ensure Proper communication between store manager’s to provide the best deals and bundles to my customer.

References

  • John Cincotta, +61 457 034 138, Lpri.illust@gmail.com
  • Callum Strong, Restaurant Manager, +61 415 317 733, Callumstrong9@gmail.com

Timeline

Sales Representative

Optus
11.2023 - Current

Waitress

Grill Americano
06.2022 - 03.2023

Waitress

400 Gradi
07.2021 - 06.2022

Waitress

Farmer’s daughter’s

Waitress / Bartender

Bar Ampere

Diploma - Film & Television

JMC Academy

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