Molly Mauri
3 Callaghan St Marsden Park,NSW
Summary
I am an outgoing, bubbly person who gets along with people. I am a quick and confident learner who is physically fit and am a self-motivated individual seeking to obtain employment. I am very patient and have an exceptional eye for detail which are skills that are beneficial to fulfil such a role.
Overview
10
10
years of professional experience
Work History
Cafe Manager
All Day Cravings
Glendenning, NSW
02.2023 - Current
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Managed financial responsibilities effectively, including budgeting, forecasting, and cash handling procedures.
Housekeeper
Footscray Motor Inn
Footscray, VIC
12.2021 - 09.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
Community Work Volunteer
Living And Learning @ Ajani
Templestowe Lower, VIC
02.2022 - 09.2022
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
- Exhibited excellent communications and customer service relations skills.
- Obtained and processed charitable donations to serve needs of community.
- Coordinated services for emergency housing, job and food assistance.
- Worked with clients to improve life choices and maximize benefits of programs.
- Coordinated referrals and direct support for clients.
Community Service Receptionist
Sports4All
Sydney, NSW
10.2018 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
Housekeeper
Uniting AgeWell Manor Lakes Community
Melbourne, VIC
04.2016 - 07.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
Swim Centre Receptionist
Aquapulse
Melbourne, VIC
01.2016 - 07.2016
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Diploma Of Community Services - Case Management
Hammond Institute
Melbourne, VIC12.2022
Skills
- Effective time management and multitasking competence
- Excellent communication and customer service
- Team player who relates well to a wide range of people
- A fast learner who shows initiative and enthusiasm
- Dedicated to high standards of workmanship and accuracy
- Reliable and responsible
- Active and loves to work in fast pace environment
- Keen to learn new skills
- Full Driver’s Licence
- Community Engagement
- Outreach Initiatives
- Community Service Programs
- Answering Phones
- Service Management
- Cleaning Abilities
- Eligibility Determinations
Hobbies
In my spare time I like to listen to music and spend time with my family.
REFERENCES
Available upon request
Timeline
Cafe Manager
All Day Cravings
02.2023 - Current
Community Work Volunteer
Living And Learning @ Ajani
02.2022 - 09.2022
Housekeeper
Footscray Motor Inn
12.2021 - 09.2022
Community Service Receptionist
Sports4All
10.2018 - 09.2019
Housekeeper
Uniting AgeWell Manor Lakes Community
04.2016 - 07.2016
Swim Centre Receptionist
Aquapulse
01.2016 - 07.2016
Diploma Of Community Services - Case Management
Hammond Institute