Molly McCausland
Hobart,TAS
Summary
I am a hardworking student enthusiastic about preventative medicine. I pursue opportunities to learn new skills and to contribute to group success. I offer strong organisational, problem-solving, and relationship-building abilities. My experience as an elite athlete has shaped me into an a reliable, motivated, and tenacious person in my every-day life, ready to take on leadership positions as well as to fit right in as a team player.
Overview
3
3
years of professional experience
Work History
Sales Representative
Mures Fishing
Cambridge, TAS
05.2023 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Answered inbound telephone calls from interested customers to persuasively discuss daly offerings.
- Worked as a team with fishmongers, delivery drivers, and other admin staff to fulfil daily orders.
- Utilized CRM software to manage customer accounts, create invoices and credits, and track performance metrics.
- Developed and maintained comprehensive understanding of products and services.
- Engaged in friendly conversation to improve client relations.
Front of House Team Member
Mures Lower Deck
Hobart, TAS
10.2022 - Current
- Established welcoming atmosphere by greeting each guest warmly, providing friendly hospitality service at an iconic Hobart business.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Helped guests at tables when in need of assistance.
- Utilized POS system to receive and process food and beverage orders.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Scholarship Holder
Tasmanian Institute Of Sport
Hobart, TAS
10.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Aided with community outreach, acting as a figurehead for the TIS, such as with school visits to the Institute.
Administrative Officer - KGA709
University Of Tasmania
Sandy Bay, TAS
07.2022 - 12.2022
- Provided the KGA709 Professional Placement Unit Coordinators with administrative support, keeping open communication lines.
- Updated the KGA709 MyLO Online Learning webpage weekly.
- Kept track of students' administrative documentation.
- Contacted external placement providers, touching base regarding student progress, and assisting in any conflict resolution which may be needed.
Administration Assistant
University Of Tasmania
Sandy Bay, TAS
01.2022 - 07.2022
- Front of house administrative support for staff and HDR students of the School of Geography, Planning, and Spacial Science, and for the School of Natural Sciences
- Executed record filing system to improve document organization and management.
- Assisted implementation of new administrative procedures.
- Restocked tea room and stationary supplies, and placed purchase orders on Purchase Now to maintain adequate stock levels.
- Managed school car and room bookings with a shared Outlook Calendar.
- Worked with external providers to provide services to university staff e.g. Winc, Hotel Grand Chancellor, Budget.
- Outsourcing further help from within the University, utilising teamwork and capitalising on specialised knowledge from within the team to solve problems.
Student Success Leader
University Of Tasmania
Sandy Bay, TAS
01.2021 - 01.2022
- Reached out to students via phone and email, and answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Provided support and guidance to students experiencing academic and personal troubles.
- Assisted students in selecting courses to align with interests and abilities.
- Helped students with initial adjustment to university academic life, interpreting policies and requirements, and understanding university systems (MyLO, eStudent, etc.).
- Handling data and managing operating systems to contact students and monitor student wellbeing.
- Worked as part of a Student Success Team, utilising each others' strengths and knowledge to provide the best support to each student.
Student Ambassador
University Of Tasmania
Sandy Bay, TAS
06.2021 - 12.2021
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Assisted with Open Day and Career Expos at Colleges.
Education
Bachelor of Nutrition Science -
University of Tasmania
Hobart, TAS11.2023
Diploma of Languages - Chinese
University of Tasmania
Hobart, TAS2021
Tasmanian Certificate of Education -
Elizabeth College
Hobart, TAS2018
Skills
- Covidence
- FoodWorks
- Nutritional Assessment
- Qualitative and Quantitative Research
- Public Health
- Team Collaboration
- Self-Driven and Motivated
- Microsoft Office Suite
- Figma
- CRM
- Client Development and Retention
Languages
Chinese (Mandarin)
Elementary
Hobbies
Hiking, camping, swimming, cycling, digital art and graphic design
Timeline
Sales Representative
Mures Fishing
05.2023 - Current
Front of House Team Member
Mures Lower Deck
10.2022 - Current
Administrative Officer - KGA709
University Of Tasmania
07.2022 - 12.2022
Administration Assistant
University Of Tasmania
01.2022 - 07.2022
Scholarship Holder
Tasmanian Institute Of Sport
10.2021 - Current
Student Ambassador
University Of Tasmania
06.2021 - 12.2021
Student Success Leader
University Of Tasmania
01.2021 - 01.2022
Bachelor of Nutrition Science -
University of Tasmania
Diploma of Languages - Chinese
University of Tasmania
Tasmanian Certificate of Education -
Elizabeth College