Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Molly McCausland

Hobart,TAS

Summary

I am a hardworking student enthusiastic about preventative medicine. I pursue opportunities to learn new skills and to contribute to group success. I offer strong organisational, problem-solving, and relationship-building abilities. My experience as an elite athlete has shaped me into an a reliable, motivated, and tenacious person in my every-day life, ready to take on leadership positions as well as to fit right in as a team player.

Overview

3
3
years of professional experience

Work History

Sales Representative

Mures Fishing
05.2023 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Answered inbound telephone calls from interested customers to persuasively discuss daly offerings.
  • Worked as a team with fishmongers, delivery drivers, and other admin staff to fulfil daily orders.
  • Utilized CRM software to manage customer accounts, create invoices and credits, and track performance metrics.
  • Developed and maintained comprehensive understanding of products and services.
  • Engaged in friendly conversation to improve client relations.

Front of House Team Member

Mures Lower Deck
10.2022 - Current
  • Established welcoming atmosphere by greeting each guest warmly, providing friendly hospitality service at an iconic Hobart business.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Utilized POS system to receive and process food and beverage orders.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Scholarship Holder

Tasmanian Institute Of Sport
10.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Aided with community outreach, acting as a figurehead for the TIS, such as with school visits to the Institute.

Administrative Officer - KGA709

University Of Tasmania
07.2022 - 12.2022
  • Provided the KGA709 Professional Placement Unit Coordinators with administrative support, keeping open communication lines.
  • Updated the KGA709 MyLO Online Learning webpage weekly.
  • Kept track of students' administrative documentation.
  • Contacted external placement providers, touching base regarding student progress, and assisting in any conflict resolution which may be needed.

Administration Assistant

University Of Tasmania
01.2022 - 07.2022
  • Front of house administrative support for staff and HDR students of the School of Geography, Planning, and Spacial Science, and for the School of Natural Sciences
  • Executed record filing system to improve document organization and management.
  • Assisted implementation of new administrative procedures.
  • Restocked tea room and stationary supplies, and placed purchase orders on Purchase Now to maintain adequate stock levels.
  • Managed school car and room bookings with a shared Outlook Calendar.
  • Worked with external providers to provide services to university staff e.g. Winc, Hotel Grand Chancellor, Budget.
  • Outsourcing further help from within the University, utilising teamwork and capitalising on specialised knowledge from within the team to solve problems.

Student Success Leader

University Of Tasmania
01.2021 - 01.2022
  • Reached out to students via phone and email, and answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Assisted students in selecting courses to align with interests and abilities.
  • Helped students with initial adjustment to university academic life, interpreting policies and requirements, and understanding university systems (MyLO, eStudent, etc.).
  • Handling data and managing operating systems to contact students and monitor student wellbeing.
  • Worked as part of a Student Success Team, utilising each others' strengths and knowledge to provide the best support to each student.

Student Ambassador

University Of Tasmania
06.2021 - 12.2021
  • Answered questions from visitors and potential students about university life.
  • Led campus tours for prospective students every semester.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Developed in-depth knowledge of university resources and services and promoted to prospective students.
  • Assisted with Open Day and Career Expos at Colleges.

Education

Bachelor of Nutrition Science -

University of Tasmania
Hobart, TAS
11.2023

Diploma of Languages - Chinese

University of Tasmania
Hobart, TAS
2021

Tasmanian Certificate of Education -

Elizabeth College
Hobart, TAS
2018

Skills

  • Covidence
  • FoodWorks
  • Nutritional Assessment
  • Qualitative and Quantitative Research
  • Public Health
  • Team Collaboration
  • Self-Driven and Motivated
  • Microsoft Office Suite
  • Figma
  • CRM
  • Client Development and Retention

Languages

Chinese (Mandarin)
Elementary

Hobbies

Hiking, camping, swimming, cycling, digital art and graphic design 

Timeline

Sales Representative

Mures Fishing
05.2023 - Current

Front of House Team Member

Mures Lower Deck
10.2022 - Current

Administrative Officer - KGA709

University Of Tasmania
07.2022 - 12.2022

Administration Assistant

University Of Tasmania
01.2022 - 07.2022

Scholarship Holder

Tasmanian Institute Of Sport
10.2021 - Current

Student Ambassador

University Of Tasmania
06.2021 - 12.2021

Student Success Leader

University Of Tasmania
01.2021 - 01.2022

Bachelor of Nutrition Science -

University of Tasmania

Diploma of Languages - Chinese

University of Tasmania

Tasmanian Certificate of Education -

Elizabeth College

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Molly McCausland