Molly Parsons

- Specialising in safety and rehabilitation, being responsible for overseeing safety protocols, managing rehabilitation processes for injured candidates, and ensuring all injury-related matters are handled efficiently.

- Developing and implementing safety measures, coordinating with medical professionals, and providing comprehensive support to ensure a smooth recovery and safe return to work.

- Creating a supportive and safe work environment for all workers across Queensland.

- Communicating with WorkCover Queensland on a weekly basis discussing claims and candidates rehabilitation plan.

- Including Functionality Examinations conducted to ensure every worker is physically fit for work and testing for drug and alcohol.

• Created, prepared, and delivered reports to various departments.
• Managed high call volumes while maintaining exceptional quality of service and professionalism at all times.
• Effectively and compassionately completing customer/client orders prior to pick up while hitting KPIs.