Molly Sather
South Yarra,VIC
Summary
I get a lot of fulfillment into putting hard work into all areas of my life. I love peoples uniqueness and helping others. I appreciate nature, community and self discipline. I am self motivated and passionate about equality, art and learning new tools to get the most out of opportunities in life.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Quinn & Quinn law firm
Brighton , Vic
02.2023 - Current
- Coordinated pick-up and delivery of express mail services.
- Greeted customers, answered general questions and directed to appropriate locations.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Scheduled and confirmed appointments.
- Sorted incoming mail and directed to correct personnel each day.
Personal Assistant
Mudd Hair Sculpting
Prahran , VIC
01.2021 - 11.2023
- Washing hair, managing appointments, cleaning/organization
- Performed calendar management and scheduling of appointments for the executive.
- Maintained clerical correspondence via email and phone.
- Ensured client satisfaction through excellent customer service skills.
- Greeted customers and provided them with information about services offered.
- Responded to customer inquiries by phone, email and in person.
Customer Service Position
Covid Hotline
Canterbury , Vic
01.2021 - 12.2022
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Updated databases with new and modified customer data.
- Ensured compliance with all applicable laws, regulations, and standards related to COVID-19 employee hotline services.
- Collaborated with other teams across the organization to ensure smooth functioning of the hotline services.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Analyzed customer feedback data to identify areas of improvement within the service process.
- Maintained awareness of government regulations, health insurance changes and financing options.
Education
VCE -
Mentone Grammar
Skills
- Scheduling Appointments
- Organization Skills
- Positive and Professional
- Service-Oriented Mindset
- Time Management
- Microsoft Word
- Friendly, Positive Attitude
- Calm Under Pressure
Affiliations
- Yoga
- Volunteer with elderly people
- Reading
- Movies
Certification
- RSA
References
References available upon request.
Timeline
Receptionist
Quinn & Quinn law firm
02.2023 - Current
Personal Assistant
Mudd Hair Sculpting
01.2021 - 11.2023
Customer Service Position
Covid Hotline
01.2021 - 12.2022
VCE -
Mentone Grammar
- RSA
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