MOLLY SCHIFFMANN
SCARNESS,AUS
Summary
Motivated friendly Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services required. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Sales Assistant and Operations
GOOD GUYS
08.2022 - Current
- Brought forth the ability to multitask and prioritize
- Focused on being punctual, hardworking, and reliable
- Worked well with other employees to ensure smooth processes
- Provided customers with relevant information and suggestions
- Answered any questions regarding inventory, sales, and promotions
- Proficient in Visual Merchandising of products, stock and ticketing for displays
- Great Telephone manners and high level of professionalism when taking enquirers over the phone
- Organizing deliveries of products in store and web sales
- Effectively processing sales quotes, orders, payments (cash and
- Eftpos and Secure pay) and returns and refunds
- Processing Solveup cases for damaged and faulty products and following the correct process for individual items
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
Sales Assistant
Spotlight
02.2023 - 03.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Established rapport with customers using active listening and interpersonal skills.
Graphic Designer
CREATE-A-SIGN
01.2022 - 07.2022
- Developed creative design for print materials, brochures, banners, and signs.
- Designed creative digital displays used in online advertising for local businesses.
- Implemented design feedback from customers and internal stakeholders to improve project outcomes.
- Collaborated cross-functionally to develop creative and informative graphics
- Ability to Work in a Team
- Customer Service
- Fast Learner
- Highly Motivated, Creative, Interpersonal Skills, High Attention to Detail, Customer Service
- Visual Merchandising
- Worked with customers to coordinate resources, prioritize activities and develop quality and timely products
- Developed high-quality, creative graphics for diverse company needs
- Determined best sizing and arrangements for projects and clients' objectives
- Used Corel Draw software to designs signs and graphics
- Liased with multi-million dollar companys such as BHP, BMA
- Dyno Nobel and more to produce signs, stickers, whiteboards and custom pieces for mine sites
- Communicated with the team to go through design process to the finish product.
Sales Assistant
RSEA SAFETY MORANBAH
06.2021 - 06.2022
- Answering phones and attending enquires
- Effectively using Pronto Software
- Processed POS transactions, including cash, credit purchases and refunds
- Ensuring great quality displays and neat presentation of stock and inventory
- Accurately fulfilling customer and purchase orders
- Processing warehouse orders and delivery’s through Pronto
- Assisting customers with enquires, concerns and customer orders
- Monitored product samples and maintained clean and engaging showroom displays.
Team Leader
THE REJECT SHOP MORANBAH
05.2021 - 09.2021
- Set up clearance sections to move out older items and make way for seasonal products
- Observed sales team and customer behaviors to minimize shrinkages from misuse or theft
- Assisted with daily inventory control procedures and coordinated month-end inventory evaluations
- Completed opening and closing duties, including counting money, balancing cash drawers and making deposits
- Calculated sales prices and total purchases, and processed cash or credit transactions
- Inventoried merchandise and investigated discrepancies to keep an accurate count of each product type
- Completed multiple resets per day to keep merchandise well-organized and presentable
- Maintained knowledge of current sales and promotions, return and exchange policies and security practices.
Administrative Officer/ Supervisor
Beston, Australian & Maxime Warwick
Warwick
05.2018 - 08.2021
- Answering phones, transferring and attending enquires
- Ensure all patrons receive the highest possible level of service
- Ensuring filing and all purchase orders are up to date and correct order
- Data entry and server filing of all documents
- Liaising with other company's accounts with purchase orders
- Supervising and assisting two trainees with day to day learning and tasks
- Extremely competent in scanning, printing and faxing
- Liaising with other employees on purchase order, delivery's and client enquirers
- Maintaining up to date accounts and incoming invoices
- Beginner MYOB experience.
Sales Assistant
KHUB KMART GOONDIWINDI
01.2021 - 03.2021
- Answering phones, transferring and attending enquires
- Affectively setting up shelving units and displays
- Processed POS transactions, including cash, credit purchases and refunds
- Ensuring great quality displays and neat presentation of stock and inventory
- Helping new coming staff learn the POS systems
- Assisting customers with enquires, concerns and customer orders
- Processing inventory for customer orders and Click n
- Collects
- Greeted and directed visitors based on their needs
- Acted as first point of contact for customer inquiries.
Sales Assistant
TARGET GOONDIWINDI
07.2020 - 01.2021
- Answering phones, transferring and attending enquires
- Affectively setting up shelving units and displays
- Processed POS transactions, including cash, credit purchases and refunds
- Ensuring great quality displays and neat presentation of stock and inventory
- Helping new coming staff learn the POS systems
- Assisting customers with enquires, concerns and customer orders
- Processing inventory for customer orders and Click n Collects
Sales Assistant
TARGET MORANBAH
06.2019 - 04.2020
- Answering phones, transferring and attending enquires
- Affectively setting up shelving units and displays
- Processed POS transactions, including cash, credit purchases and refunds Ensuring great quality displays and neat presentation of stock and inventory
- Helping new coming staff learn the POS systems
- Assisting customers with enquires, concerns and customer orders
- Processing inventory for customer orders and Click n Collects
Stocktake and Sales Assistant
MACKENZIES HOME AND TIMBER, HARDWARE
GOONDIWINDI
11.2018 - 05.2019
- Answering phones, transferring and attending enquires
- Friendly assisting customers in all inventory question with products and enquiries
- Ensure all patrons receive the highest possible level of service
- Receiving and counting goods physically, categorizing and labeling them
- Posting accurate entries about goods received and dispatched in the inventory record books and computer systems
- Keeping track of damaged goods and necessary actions to compensate the loss in form of goods or money
Education
Yr 12 -
TATACHILLA LUTHERAN COLLEGE ADELAIDE
Cert III in Business and Admin, Aurora - undefined
Insitute
GOONDIWINDI
LICENSE Open Licence and reliable car - undefined
1997
Skills
- Critical Thinking
- Microsoft Word
- Workflow Processes
- Merchandising and Display
- Register Opening and Closing
- Cash Register Operation
- POS Transactions
- Retail Metrics and Goals
- Computer Proficiency and Microsoft Office
- Meeting Sales Goals
- Complex Problem-Solving
- Excellent Written and Verbal Communication
- Customer Assistance
Timeline
Sales Assistant
Spotlight
02.2023 - 03.2023
Sales Assistant and Operations
GOOD GUYS
08.2022 - Current
Graphic Designer
CREATE-A-SIGN
01.2022 - 07.2022
Sales Assistant
RSEA SAFETY MORANBAH
06.2021 - 06.2022
Team Leader
THE REJECT SHOP MORANBAH
05.2021 - 09.2021
Sales Assistant
KHUB KMART GOONDIWINDI
01.2021 - 03.2021
Sales Assistant
TARGET GOONDIWINDI
07.2020 - 01.2021
Sales Assistant
TARGET MORANBAH
06.2019 - 04.2020
Stocktake and Sales Assistant
MACKENZIES HOME AND TIMBER, HARDWARE
GOONDIWINDI
11.2018 - 05.2019
Administrative Officer/ Supervisor
Beston, Australian & Maxime Warwick
Warwick
05.2018 - 08.2021
Yr 12 -
TATACHILLA LUTHERAN COLLEGE ADELAIDE
Cert III in Business and Admin, Aurora - undefined
Insitute
GOONDIWINDI
LICENSE Open Licence and reliable car - undefined
Similar Profiles
RAHUL BKRAHUL BK
Car Washer at Good guysCar Washer at Good guys
Cyle JerseyCyle Jersey
Clerk at Good GuysClerk at Good Guys
Lulua MustansirLulua Mustansir
Sales Associate at Good GuysSales Associate at Good Guys