Molly Skinner
Sydney,NSW
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Choice Pharmacy
Spring Farm, NSW
04.2022 - Current
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Responded to customer issues to provide immediate resolution and improve retention.
- Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
Crew Trainer
Mcdonalds
Camden, NSW
05.2019 - 04.2022
- Encouraged open communication between trainees and management throughout the learning process.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Instructed new team members on correct procedures for operations.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Assisted management in developing strategies to improve customer service standards.
Education
Rosa Certificate -
Camden High School
Cawdor, NSW12-2019
Skills
- Verifying Orders
- POS System Operation
- Stocking Shelves
- Resolving Customer Issues
- Customer Service
- Team Contributions
Certification
- Certificate III in retail
- Statement of attainment in workplace health and safety
- Statement of attainment in supply of Pharmacy Medicines and Pharmacist Only Medicines
Timeline
Pharmacy Assistant
Choice Pharmacy
04.2022 - Current
Crew Trainer
Mcdonalds
05.2019 - 04.2022
Rosa Certificate -
Camden High School