Overview

Work History

Education

Skills

Certification

Timeline

Molly Skinner

Sydney,NSW

Overview

5

5

years of professional experience

1

1

Certification

Work History

Pharmacy Assistant

Choice Pharmacy

Spring Farm, NSW

04.2022 - Current

Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Responded to customer issues to provide immediate resolution and improve retention.
Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.

Crew Trainer

Mcdonalds

Camden, NSW

05.2019 - 04.2022

Encouraged open communication between trainees and management throughout the learning process.
Performed cashier duties such as taking orders, collecting payments and providing change.
Instructed new team members on correct procedures for operations.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Assisted management in developing strategies to improve customer service standards.

Education

Rosa Certificate -

Camden High School

Cawdor, NSW

12-2019

Skills

Verifying Orders
POS System Operation
Stocking Shelves

Resolving Customer Issues
Customer Service
Team Contributions

Certification

Certificate III in retail
Statement of attainment in workplace health and safety
Statement of attainment in supply of Pharmacy Medicines and Pharmacist Only Medicines

Timeline

Pharmacy Assistant

Choice Pharmacy

04.2022 - Current

Crew Trainer

Mcdonalds

05.2019 - 04.2022

Rosa Certificate -

Camden High School