Molly Smith
Forest Hill,QLD
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Skilled at coordinating people and jobs simultaneously. Friendly and happy person to work with and will put effort in to get to know fellow staff members. Trust worthy with important jobs that are crucial for continuation of business.
Overview
7
7
years of professional experience
Work History
Senior Employee
Brumbys Bakery
01.2017 - 02.2024
- Provided comprehensive training to junior staff, and helped in their development within the team, and workplace.
- Undertook managerial responsibilities, earning trust through consistent reliability and accountability, and entrusted with a key for Brumbys.
- Displayed ambition for my job by consistently demonstrating initiative in identifying and addressing challenges or jobs, resulting in improved workflows and efficiencies and completion of tasks.
- Exemplified a commitment to excellence in customer service, consistently exceeding expectations and ensuring exceptional satisfaction levels.
- Collaborated seamlessly within diverse team environments, fostering a cooperative atmosphere and contributing to collective success within the workplace.
- Communicated effectively with customers, employing clear and concise language to facilitate seamless interactions and ensure their needs are met.
- Proactively engaged with customer feedback, quickly addressing any concerns or miscommunications to maintain positive relationships with our customers and uphold customer satisfaction.
- Make an effort to get to know the regulars and engage in conversation that are coming into the workplace to create a good relationship with loyal customers.
Education
High School Diploma -
St Monicas College Cairns
Cairns, QLD11.2022
Skills
- Health and Safety Management
- Organizational Development
- Asset Management
- Customer relations skills
- Cleaning and organization
- Cash Handling
- Customer service expertise
- Customer service understanding
- Sales experience
- Performance monitoring
- Employee Mentoring
- Supply Replenishment
Accomplishments
- CERT III Fitness and Health.
- Barista license
- RSA
Timeline
Senior Employee
Brumbys Bakery
01.2017 - 02.2024
High School Diploma -
St Monicas College Cairns
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