Summary
Overview
Work History
Skills
Timeline
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James Williams

Mudgee,NSW

Summary

Driven Managing Director with a proven track record at Stripes Industrial Supplies Mudgee, I excel in operations management and fostering client relationships. Leveraging strategic planning and team collaboration, I've successfully negotiated contracts and enhanced service quality, achieving significant operational improvements. My approach combines rigorous quality assurance with effective staff management, ensuring outstanding project delivery and client satisfaction.

Overview

13
13
years of professional experience

Work History

Managing Director

Stripes Industrial Supplies Mudgee
11.2019 - Current
  • Oversee operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored Store workflow and administrative processes to keep operations running smoothly.
  • Negotiate new annual contracts and service agreements with vendors to achieve prime pricing.
  • Develope comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Strengthen client relationships with regular communication, timely project delivery, and high-quality services.
  • Introduce new methods, practices, and systems to reduce turnaround time.
  • Provide ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.

Salesperson

Australian Automotive Group
01.2017 - 11.2019
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Coached new hires on sales techniques, contributing to their development as successful team members.

Structural Welder

Roads And Maritime Services
01.2011 - 12.2016
  • Prepared welding equipment to perform advanced welding work.
  • Demonstrated adaptability by successfully completing challenging projects that required diverse welding methods and materials expertise.
  • Reduced project completion times through efficient planning and prioritization of welding tasks.
  • Ensured safety compliance by strictly adhering to OSHA regulations during all welding activities.
  • Expanded skill set through continuous learning and training, staying up-to-date on industry advancements and best practices.
  • Consistently met production targets without sacrificing craftsmanship or safety standards by balancing speed with precision in every task.
  • Contributed to successful project outcomes by collaborating effectively with team members, engineers, and supervisors.
  • Welded, cut and bent steel as necessary with torches, metal shears, and welding equipment.
  • Fabricated steel frames, columns, beams, and girders according to Engineers drawings or instructions from site managers.

Skills

  • Operations Management
  • Staff Management
  • Quality Assurance
  • Team Collaboration
  • Client Relationships
  • Account Management
  • Strategic Planning

Timeline

Managing Director

Stripes Industrial Supplies Mudgee
11.2019 - Current

Salesperson

Australian Automotive Group
01.2017 - 11.2019

Structural Welder

Roads And Maritime Services
01.2011 - 12.2016

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James Williams