Molly Withey
Tooradin,Australia
Summary
I'm hard working with a willingness to learn new things, I am also motivated to identify customers needs and provide the best possible customer service in all situations.
Through my work experience I have proven my ability to establish and maintain excellent communication with both customers as well as fellow staff members.
Overview
7
7
years of professional experience
Work History
Receptionist
Fiorelli Group
03.2024 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintained visitor log for entering and leaving facility for security purposes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Performed clerical tasks such as data entry, photocopying, scanning documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Bar/ Waitress
Seagulls Greek Taverna
07.2021 - Current
- Jobs carried out working in bar were - communicating with restaurant staff, maintaining a clean and organized bar during the night and end of shift, stocking the bar when necessary and monitoring the bar inventory along with taking notes for needed supplies when necessary
- Jobs carried out as a waitress were- Dealing with money, taking phone orders/bookings along with online orders/bookings, dealing with customer complaints, encouraging communication among the other waitresses/waiters, showing enthusiasm and willingness when dealing with customers and cleaning up the restaurant throughout and at the end off the night
Office Clerk/ Mechanical Workshop Assistant
First Class Auto Tech Pty Ltd
01.2018 - 07.2021
- Jobs carried out as an office clerk were - Customer Liaison, Answering phones and all customer inquiries, taking bookings, filing, invoicing, handling money and basic computer work
- Jobs carries out as a Mechanical Workshop Assistant included - Basic Repairs and Servicing on all vehicles, Workshop clean up and re organizing tool set up
Education
Bachelor of Education - Primary School Teaching
Swinburne University of Technology
Melbourne, VIC11.2021
High School Diploma -
Bayside Christian College
Langwarrin, VIC11-2020
Skills
- Customer Service
- Communication Skills
- Ability to work in a team
- Data entry
- Administrative support
Timeline
Receptionist
Fiorelli Group
03.2024 - Current
Bar/ Waitress
Seagulls Greek Taverna
07.2021 - Current
Office Clerk/ Mechanical Workshop Assistant
First Class Auto Tech Pty Ltd
01.2018 - 07.2021
Bachelor of Education - Primary School Teaching
Swinburne University of Technology
High School Diploma -
Bayside Christian College
Similar Profiles
Michael J. WinkhartMichael J. Winkhart
Legal Assistant at Law Offices of Donna M Fiorelli PCLegal Assistant at Law Offices of Donna M Fiorelli PC
Drew DicksonDrew Dickson
Project Manager at Flournoy Construction Group, A Kajima USA GroupProject Manager at Flournoy Construction Group, A Kajima USA Group
Emmanuel G. FreemanEmmanuel G. Freeman
Project Manager at Group Fitness Challenge, 325th Medical GroupProject Manager at Group Fitness Challenge, 325th Medical Group