Molly Mai Flynn
Port Hedland,WA
Summary
Dynamic and results-oriented professional with a proven track record at Alter Domus Fund/Financial Services, where I enhanced compliance and customer service standards. Leveraging strong leadership and technical proficiency, I significantly mitigated financial risks. Expert in fostering team collaboration and operational excellence, I consistently exceed regulatory and customer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Veolia Industrial Services
Port Hedland
04.2024 - Current
- In this role, I performed industrial cleaning, operating equipment for high-pressure water jetting, drain cleaning, vacuum loading, and manual tasks
- I managed a vacuum truck and hoses for cleaning pads, sumps, and car dumpers, conducted structural hosing, and supported the production team with cleaning machinery and structures
- I maintained Veolia equipment, adhered to BHP WHS legislation, participated in safety meetings, and reported hazards to ensure a safe work environment
KYC/AML Administrator
Alter Domus Fund/Financial Services
Cork
09.2022 - 03.2024
- Company Overview: Cork
- In this role, I ensured the organisation’s compliance with regulatory standards by identifying and mitigating financial crimes such as money laundering and fraud
- I provided guidance and coaching to staff, fostering a strong understanding of regulatory requirements and best practices
- With a customer-focused approach, I worked to balance compliance obligations with exceptional service delivery, ensuring both legal and customer expectations were met
- Additionally, I managed external regulatory and legal requirements while upholding internal compliance standards to maintain trust and integrity within the organisation
- Cork
Bar Supervisor
Factory Nightclub
Waterford
08.2021 - 05.2022
- Company Overview: Waterford
- Acted as the primary liaison for a team of over 20 staff members in a high-pressure, fast-paced environment, ensuring the health and safety of the club floor at all times
- Proactively managed bar stock levels, ensuring timely replenishment before opening hours, including during overnight shifts as needed
- Maintained seamless team communication by overseeing radio systems and ensuring all staff remained in contact throughout operations
- During COVID-19 restrictions, upheld exceptional customer service standards by supporting table service, ensuring compliance with safety protocols
- Consistently delivered a premium experience to VIP guests by anticipating their needs and providing efficient, high-quality service
- Waterford
Customer Service Officer
Tesco
Waterford
11.2021 - 01.2022
- Company Overview: Waterford
- As a Customer Service Assistant at Tesco, I provided exceptional support to customers by assisting with inquiries, processing transactions, and ensuring their shopping experience was seamless
- I managed till operations with accuracy, replenished stock to maintain availability, and upheld store standards by keeping the environment clean and organised
- I resolved customer concerns efficiently, promoted products by highlighting promotions, and worked collaboratively with my team to ensure smooth daily operations
- My proactive approach and strong communication skills allowed me to thrive in a fast-paced, customer-focused environment
- Waterford
Education
Advanced Aesthetic Practitioner
Liverpool07.2023
High School Diploma -
Presentation Secondary School
Waterford06.2022
Presentation Primary School
Waterford06.2017
Skills
- Administrative skills
- Team Collaboration
- Communication
- Adaptability
- Problem-solving
- Leadership Skills
- Technical Proficiency
- Organisational skills
- Attention to details
- Operational Skills
Certification
- MSIC
- White Card
- Drivers Licence
- BHP Inducted
References
References available upon request.
Timeline
Veolia Industrial Services
04.2024 - Current
KYC/AML Administrator
Alter Domus Fund/Financial Services
09.2022 - 03.2024
Customer Service Officer
Tesco
11.2021 - 01.2022
Bar Supervisor
Factory Nightclub
08.2021 - 05.2022
Advanced Aesthetic Practitioner
High School Diploma -
Presentation Secondary School
Presentation Primary School
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