Molly Ophelia Gibson
Perth,Western Australia
Summary
A passionate and hard-working individual with 6 years work experience in various industries. Currently studying a BA in Creative Writing and English & Cultural Studies, fostering effective writing, quality research, and analytical thinking skills. As a current bookseller, was promoted to school's representative, to utilise vast literary knowledge in order to promote children's literacy by curating book lists for libraries and children's book events.
Overview
3
3
years of professional experience
1
1
Certification
Work History
School's Representative
QBD Books
03.2023 - Current
- Developed strong client relationships with school librarians through phone, email and in-person communication.
- Maintained extensive knowledge of the literary sphere, keeping up to date on popular and new release titles.
- Passionate about encouraging strong reading in children which manifested in recommendations and being involved with junior fiction events.
- Curated lists of titles for clients based on their library's needs and interests.
- Created and managed orders and invoices, then made connections with schools' financial bodies.
Senior Bookseller
QBD Books
06.2022 - Current
- Utilised and maintained the workplace's rigorous categorisation of titles, making changes and suggestions to the organisational system.
- Maintained extensive knowledge of the current literary sphere, as well as sales and store promotions, providing recommendations and assistance to customers.
- Acted as the role of manager on higher duty shifts.
- Acted as first point of contact for email and phone enquiries, responding in a professional and informative manner.
Waitress
Six Senses The Quay
01.2022 - 06.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Lottery Attendant
Wanneroo Winners
01.2021 - 10.2021
- Drove sales by enforcing pleasant customer-service.
- Maintained knowledge of the technology and computing system of the company.
- Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
- Handled, counted and banked large amounts of cash safely and rigorously.
- Complied with the WA gambling laws.
Education
Bachelor of Arts - Creative Writing And English & Cultural Studies
Curtin University
Perth, WA2025
High School Diploma -
Joseph Banks Secondary College
Banksia Grove, WA2021
Skills
Effective and articulate writing
Creativity
Professionalism
Confident verbal communication
Reliability
Critical thinking
Analytical reading
Attention to detail
Certification
Certificate II in Community Services - 2020
Volunteering
Polling Assistant - Australian Electoral Commission - 2022
A paid volunteering position, I worked as a polling assistant in the 2022 Australian federal election, in which I issued ballot papers on election day, thoroughly explaining the voting process to voters from culturally and linguistically diverse backgrounds, and counted ballot papers at the end of election day.
Backstage Hard - Limelight Theatre, Wanneroo - 2018
I have previously volunteered at the Limelight Theatre in Wanneroo, working backstage on their performances. This involved taking instruction from the stage manager and director to ensure the show ran smoothly.
Additional Information
Wesley Robertson - Head Bookseller, QBD Books Ocean Keys
Email: oceankeys@qbd.com.au
Phone: (08) 6404 2834
Tanya Cox - former Head Bookseller, QBD Books Ocean Keys
Email: tanyarosecox@hotmail.com
Phone: 0493 171 744
Timeline
School's Representative
QBD Books
03.2023 - Current
Senior Bookseller
QBD Books
06.2022 - Current
Waitress
Six Senses The Quay
01.2022 - 06.2022
Lottery Attendant
Wanneroo Winners
01.2021 - 10.2021
Bachelor of Arts - Creative Writing And English & Cultural Studies
Curtin University
High School Diploma -
Joseph Banks Secondary College
Similar Profiles
Mia LindMia Lind
Book Seller at QBD BooksBook Seller at QBD Books
Vanessa LelayVanessa Lelay
Bookseller at QBD Books WillowsBookseller at QBD Books Willows
Marc TurnerMarc Turner
Assistant Store Manager at QBD BooksAssistant Store Manager at QBD Books