Momoka Sawatsugawa
Overview
3
3
years of professional experience
Work History
Waitress / Supervisor Japanese
Army
01.2020 - 02.2023
- Provided exceptional customer service by greeting and assisting customers with their orders in a timely and friendly manner
- Served coffee, food, and other items according to customer preferences, ensuring accuracy and quality
- Managed cash register operations, including opening and closing procedures, accurately handling transactions, and maintaining cash drawer integrity
- Maintained cleanliness and organization of the cafe, ensuring a pleasant dining environment
- Collaborated with team members to ensure smooth operation during peak hours and special events
- General affairs department
- Inokuchitatamihusuma shop/Fukuoka
Tatami
09.2022 - 05.2023
- Assisted in various administrative tasks related to the personnel department
- Conducted research and analysis to support HR initiatives and decision-making processes
- Assisted in the preparation of employee documentation, including contracts, evaluations, and benefits
- Provided support in employee onboarding and offboarding procedures
- Assisted in organizing company events and employee welfare programs.
All Nippon Airways
01.2020 - 02.2020
- Gained valuable experience as an intern at ANA in Fukuoka Airport
- Assisted as ground staff, performing ticketing, baggage handling, and providing customer service to passengers.
Education
Globaland Transcultural Studies
Fukuokajogakuinn University
Fukuoka03.2023
Airline Course - undefined
03.2020
Skills
- Japanese
- English
Timeline
Tatami
09.2022 - 05.2023
Waitress / Supervisor Japanese
Army
01.2020 - 02.2023
All Nippon Airways
01.2020 - 02.2020
Globaland Transcultural Studies
Fukuokajogakuinn University