Mona Hashampisheh
Doncaster
Summary
I am currently looking for a suitable sales assistant opportunity with a company that will not only challenge me professionally but also allow me to develop my knowledge & potential further. Due to family commitments, I took a one year break but am now ready to re enter the workforce with renewed focus and dedication. I would represent myself as a motivated, well presented and hard-working person who is also a reliable, trustworthy. I am a conscientious sales assistant who is able to multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase. I am someone who can explore new territories and push existing limits in the search for sales with infectious enthusiasm and an inspirational style, extensive experience of the retail industry to develop superb organisational, problem solving and sales skills.
Overview
17
17
years of professional experience
Work History
Dental Nurse
Bulleen Medical
03.2021 - 11.2023
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
- Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
- Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
Retail Sales Assistant - Part-time
Cotton On Kids
09.2018 - 11.2020
- Customer service, Cash Handling, General cleaning and store maintenance, Stock, Answering phone enquiries
- Built strong relationships with customers, resulting in repeat business and referrals.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Improved store appearance with effective merchandising and creative displays.
Sales Assistant
Stella Designer Fashion
09.2013 - 05.2017
- Serving customers at the sales counter, Offering face to face advice to customers on the stores products, Maximising store revenue by suggesting upgrades, insurance and add-ons to customers, Processing returns and refunds, Responsible for the stores security, Using the stock management system, Daily management of the till, Ensuring cleanliness and adherence to Health and Safety requirements, Handling customer complaints, Managing cash and payment systems
Beauty Therapist and Hair Stylist
Samin Beauty
05.2012 - 02.2013
- Styling bridal hair, Blow drying, Bridal make up, Grimmer, Product sales, Meeting weekly KPI
- Provided personalized care packages for over 5-7 clients daily from skincare to overall relaxation techniques.
Dental Assistant
Bright Smile
03.2010 - 10.2012
Dental Assistant
Maroubra Junction Dental Centre
10.2009 - 03.2010
Dental Assistant
Sydney
04.2007 - 10.2009
Education
Dental Technician -
Menzies College
Melbourne, VIC2016
TPC (Tertiary Preparation Certificate) -
TAFE, Western Sydney University
Western Sydney 12.2014
Certificate III in Retail -
Box Hill Institute
Melbourne, VIC01.2018
Dental Assistance Studies -
N/A
Melbourne, VIC12.2010
Retail Studies -
TAFE & Western Sydney University
Western Sydney 01.2007
Diploma of Hair and Make-up Certification -
National Institute of Beauty
Melbourne, VIC01.2006
Skills
- Willing to work on a shift basis including evenings and weekends
- Always smartly dressed, articulate and presentable
- Ability to take ownership of issues and to work alone with little or no supervision
- Extremely organised with a high level of attention to detail
- Ability to respond to timeframes and deadlines with pace
References
- Bulleen medical, 0413417106
- Atefe Balali, Beauty Therapist, 0423056275
- Brooke Anderson, Stella Designer Store Manager, 0423803580
Timeline
Dental Nurse
Bulleen Medical
03.2021 - 11.2023
Retail Sales Assistant - Part-time
Cotton On Kids
09.2018 - 11.2020
Sales Assistant
Stella Designer Fashion
09.2013 - 05.2017
Beauty Therapist and Hair Stylist
Samin Beauty
05.2012 - 02.2013
Dental Assistant
Bright Smile
03.2010 - 10.2012
Dental Assistant
Maroubra Junction Dental Centre
10.2009 - 03.2010
Dental Assistant
Sydney
04.2007 - 10.2009
Dental Technician -
Menzies College
TPC (Tertiary Preparation Certificate) -
TAFE, Western Sydney University
Certificate III in Retail -
Box Hill Institute
Dental Assistance Studies -
N/A
Retail Studies -
TAFE & Western Sydney University
Diploma of Hair and Make-up Certification -
National Institute of Beauty
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