Monali Wijegunaratne
Earlville
Summary
Dedicated Early Childhood Educator Assistant with expertise in developing age-appropriate curricula and fostering social development. Proven ability to enhance self-esteem in children through engaging learning environments tailored to diverse needs. Strong skills in communication, patience, and creativity, underpinned by a solid understanding of child development principles.
Overview
8
8
years of professional experience
Work History
Early Childhood Educator Assistant
Explorers Early Learning Centre
03.2025 - 08.2025
- Supported children during playtime, fostering social skills and teamwork.
- Maintained a clean and safe classroom environment for all students.
- Monitored children's progress and reported observations to lead educators.
- Facilitated small group activities to enhance learning experiences for children.
- Collaborated with team members to create a nurturing learning atmosphere.
Production and Shipping Assistant
Avon Graphic
09.2024 - 03.2025
- Ensured production materials were stored properly and inventoried accurately.
- Efficiently managed production processes, ensuring timely and accurate completion of orders.
- Trained and supervised new personnel on production processes and procedures.
- Ensured production materials were ordered on time to facilitate efficient workflow.
Sales Associate
Uniqlo
04.2024 - 11.2024
- Shared product knowledge with customers, explaining the features, values, and benefits of each product.
- Drove sales by engaging customers with relevant product suggestions and sharing product knowledge.
- Recommended new products to customers, resulting in a significant amount of add-on business.
- Executed payments by totaling purchases and processing checks, cash, and store or other credit and debit cards.
Food Service Assistant
Australian Unity
11.2023 - 11.2024
- Followed all health and safety regulations.
- Took customer orders and communicated them to kitchen staff.
- Assisted in preparing daily specials.
- Followed food preparation procedures.
- Handled customer complaints in a professional manner.
Customer Service Representative
Elephant House
01.2021 - 01.2023
- Maintained professional relationships with client contacts to ensure top-notch customer service.
- Managed multiple client requirements and guidelines.
- Created Microsoft Excel spreadsheets to track customer data and perform intense reconciliation processes.
- Maintained quality control standards, seeking new ways to improve customer service.
Customer Service Representative
Mooju restaurant
01.2018 - 07.2020
- Monitored customer service trends and developed strategies to improve customer satisfaction.
- Handled customer inquiries and complaints in a professional and courteous manner.
- Achieved the highest expected loyalty goal while attracting new customers.
- Maintained quality control standards, seeking new ways to improve customer service.
Education
CERTIFICATE 3 - Early Childhood Education
Australian College Of Teacher Aids And Childcare
Brisbane, QLD12-2025
Bachelor of hospitality and tourism management - Business Management
Acknowledgement Education
12.2023
Skills
- Good Communication
- Time Management
- Leadership
- Customer Service Skills
- Teamwork Skills
- Leadership Skills
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Classroom management
- Early childhood education
- Child development monitoring
Timeline
Early Childhood Educator Assistant
Explorers Early Learning Centre
03.2025 - 08.2025
Production and Shipping Assistant
Avon Graphic
09.2024 - 03.2025
Sales Associate
Uniqlo
04.2024 - 11.2024
Food Service Assistant
Australian Unity
11.2023 - 11.2024
Customer Service Representative
Elephant House
01.2021 - 01.2023
Customer Service Representative
Mooju restaurant
01.2018 - 07.2020
Bachelor of hospitality and tourism management - Business Management
Acknowledgement Education
CERTIFICATE 3 - Early Childhood Education
Australian College Of Teacher Aids And Childcare
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