Monalisa Oliveira
Gold Coast,QLD
Summary
I have a background in Communications, which has provided me with strong interpersonal and listening skills, as well as the ability to effectively connect with others. I am now seeking a role as a Support Worker, where I can apply these strengths to build meaningful relationships and support individuals in achieving their goals. Colleagues have consistently commended me for my patience, attentiveness, and flexibility. I take all responsibilities seriously and and work hard to make a positive impact in every situation. I am passionate about helping individuals within the community lead more independent lives, enhance their quality of life, and reach their personal goal.
Overview
7
7
years of professional experience
1
1
Certification
Work History
F&B Supervisor
Wyndham Destinations
Gold Coast, QLD
06.2021 - Current
- Provided professional and compassionate support to individuals, ensuring their needs were met effectively.
- Maintained resources, and ensured compliance with policies to create a safe and supportive environment.
- Trained and guided new team members, promoting teamwork, inclusion, and development.
- Supported the team in managing workplace differences, and handling stressful situations calmly and effectively.
- Providing support that respects and aligns with the person’s values, culture, or lifestyle.
Nanny
Mable
Southport, QLD
04.2018 - Current
- Monitored the children's playtime to ensure safety and wellbeing.
- Took children to and from school and extra-curricular activities.
- Provided emotional support and companionship to enhance clients' well-being.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Education
Diploma - Event Management
Pacific Training Group
Gold Coast, QLD11-2021
Certificate III - Event Management
Pacific Training Group
Gold Coast, QLD11-2020
Associate of Arts - Public Relations
Casper Libero University
Brazil12-2010
Skills
- Empathy and active listening
- Patience and adaptability
- Strong interpersonal communication
- Building meaningful relationships
- Goal-focused and solution-oriented
- Positive and supportive approach
Certification
- Current Yellow and Blue Car - NDIS Worker Screening
- Current Australia Drive License - Own transport
- Full Coverage of COVID-19 Vaccination
- NDIS Modules
- Certificate in First Aid and CPR (In Progress)
Timeline
F&B Supervisor
Wyndham Destinations
06.2021 - Current
Nanny
Mable
04.2018 - Current
Diploma - Event Management
Pacific Training Group
Certificate III - Event Management
Pacific Training Group
Associate of Arts - Public Relations
Casper Libero University
Similar Profiles
Johnah "Cowboy" ClevelandJohnah "Cowboy" Cleveland
Sales Consultant at Wyndham Destinations - WorldMark by WyndhamSales Consultant at Wyndham Destinations - WorldMark by Wyndham
Kelli LukertKelli Lukert
Senior Sales and Marketing Recruiter at Wyndham Destinations (Wyndham Worldwide) - WVOSenior Sales and Marketing Recruiter at Wyndham Destinations (Wyndham Worldwide) - WVO
Karissa MainKarissa Main
Guest Room Attendant at Wyndham Destinations - WorldMark by WyndhamGuest Room Attendant at Wyndham Destinations - WorldMark by Wyndham
Rita M CarlsonRita M Carlson
Housekeeping & Maintenance Manager at Wyndham Destinations - WorldMark by WyndhamHousekeeping & Maintenance Manager at Wyndham Destinations - WorldMark by Wyndham
Stephen EbuteStephen Ebute
Support Worker - Intensive Team at Churches Of Christ CareSupport Worker - Intensive Team at Churches Of Christ Care