Monet Bitton

Work History

Chris Obrien Lifehouse

10.2022 - 12.2022

Managed multi-line phone system and pleasantly greeted patients.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, vaccinations and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Supported office staff and operational requirements with administrative tasks.
Enhanced office productivity by handling high volume of callers per day.
Completed patient referrals to other medical specialists.
Maintained current and accurate medical records for patients.

Rosebery Family Medical Centre

02.2022 - 06.2022

Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Answered telephones, distributed mail and faxes, and prepared patient files.
Scheduled patient appointments, sent notifications and handled rescheduling needs.
Kept reception area clean, orderly and ready for start of following day.
Relayed information to patients regarding lab tests, procedures and appointments.
Verified data and scanned into document imaging software.
Typed, filed and duplicated letters for Doctor
Obtained and relayed information and messages in timely manner.
Reviewed and correctly recorded receipts of patient payments.
Processed requests for records from outside sources.
Prepared for next day's patients by confirming appointments.
Entered, verified and updated patient information into systems.
Scanned and filed patient information into medical records.
Managed transactions and printed receipts for payments.

My Prana Portal

02.2021 - 01.2022

Prepared treatment plans for individuals requiring specialised therapy or counselling.
Supported company mental health initiatives by providing consultations to psychologist.
Updated Client Files.
Filmed and directed videos for Website
Scheduled Instagram posts daily
Administered and interpreted standard tests to determine psychological profile of
referral patients.
Conducted program evaluations and research to improve treatment quality.
Collaborated with other professionals to provide coordinated, comprehensive
psychological treatment for clients.
Managed crisis intervention for patients and built solid support networks to support
long-term treatment progress.
Developed individualised case plans and options for treatment to meet objectives.

The Agency

02.2020 - 02.2021

Obtained necessary signatures on listing agreements and disclosures.
Analysed current trends to determine competitive market prices.
Received and directed incoming calls to appropriate personnel.
Contributed to weekly meetings
Copied and distributed printed material to meet office needs.
Addressed inquiries within area of expertise, escalating when necessary.
Scheduled, confirmed and rearranged internal meetings.
Assisted Real Estate agents with openings
Maintained efficient office environment by routing incoming and outgoing mail

Bitton Group

01.2019 - 12.2019

Worked well with different people to address challenges and solve problems
collaboratively.
Order taking, running food and clearing tables.
Polishing Cutlery and cleaning back of house.
Hosting and seating guests
Kept restaurant clean and organised
Managed daily tasks and sought opportunities to go beyond requirements and
support business targets.
Helped team complete assignments to meet goals.
Supported Kitchen and Floor Teams.
Used good judgment to help solve problems.
Reviewed incoming orders for mistakes to maintain accurate inventory levels.
Completed assigned tasks with little or no supervision.
Cashing up and balancing the books.
Instagram management