Mongurul NOORANI

• Complete CSR training Stage 1 & 3 training and providing full time CSR customer service to customers.

• Provide accurate, effective and high-quality customer service.

• To keep and handle confidential and personal information within organizational and legislative requirements.

• Collaborative teamwork and meet service standards and provide best customer service.

• Resolve customer face-to-face enquiries in a timely manner.

Provide advice and assistance to build customer capability regarding products and services

• Provide exceptional customer service.

• Daily logbook update.

• Maintain and manage the building help desk.

• Issue an access card to visitors & contractors

• Escorting all the contractors.

• Conducting side induction for all the contractors.

• CCTV Monitoring.

Incident Response

• Provide exceptional custormer service.

• Customers check in & check out.

• Answer telephone in friendly and professional manner.

• Make travel arrangement for sightseeing and other tours.

• Provide information for local features such as shopping.

• Communicate clearly