Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Monica Antoniou

Sydney,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

HSEQ Officer

NA Group
Padstow, NSW
06.2019 - Current
  • Participated in business safety committee meetings and health and safety audits.
  • Provided advice on safe working practices to ensure a safe work environment.
  • Collaborated with management team to develop strategies that promote WHS standards.
  • Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
  • Completed daily Quality Assurance reports, Pre-start Risk Assessments, Administration and Safe Work Method Statements.
  • Ensured all workers and site visitors have signed onto the Risk Assessment and SWMS.
  • Ensured Job Hazard Analysis reporting was completed and signed onto by workers prior to commencing seal works.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Followed safety regulations while operating equipment to achieve safe conduct.
  • Measured and calculated required dimensions of product using mathematical formulas.
  • Maintained records of work performed, materials used, and any other relevant information.
  • Repaired potholes by filling them with asphalt or other material.
  • Operated various machinery such as rollers, forklifts and tractor brooms safely.
  • Maintained effective communication with all workers on site at all times.
  • Performed daily safety inspections of roller equipment.
  • Performed manual labor tasks including shoveling and sweeping aggregate.

Travel Consultant

Flight Centre
Wetherill Park, NSW & Malvern, VIC
01.2018 - 03.2019
  • Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
  • Responded promptly to clients regarding visa, passport and security inquiries.
  • Reserved hotel rooms for business travelers based on individual preferences, schedules, and budgets.
  • Provided customers with brochures and publications containing local customs, points of interest or foreign country regulations.
  • Developed customized travel plans to meet customer needs and preferences.
  • Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
  • Provided support during pre-trip preparations such as visa applications.
  • Created travel itineraries and made adjustments to meet client specifications.
  • Conversed with customers to determine destination, mode of transportation and accommodations.
  • Completed ongoing training with company and travel partners.
  • Assisted customers in making changes to existing itineraries or canceling trips.
  • Participated in travel seminars and remained up-to-date on market trends.
  • Handled travel arrangements for groups, couples, executives, and special needs clients.
  • Communicated security issues and protocols to clients traveling to unstable countries or locations.
  • Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients.
  • Leveraged travel booking system to process travel requests, update client information and print final documents.
  • Stayed up to date on travel industry, policies and restrictions.

Before and After-School Care Assistant

Extend
Prestons & Bankstown, NSW
08.2015 - 09.2017
  • Maintained safety and security of up to 120 children, reducing minor mishaps with stringent supervision and basic safety protocols.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Conducted regular meetings with staff members to discuss new ideas for programming or improvements to existing programs.
  • Participated in professional development opportunities related to childcare best practices.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Conducted regular performance reviews to assess individual team member progress.
  • Ensured compliance with all safety regulations in the workplace.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Communicated regularly with parents regarding student progress, behavior issues, and any other concerns they might have.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.

Education

High School Diploma -

Casula High School
Casula, NSW
12-2014

Diploma - Work Health & Safety

CAL
Online

Skills

  • Active Listening
  • Critical Thinking
  • Hazard Identification
  • First Aid/CPR
  • Safety Awareness
  • Communication
  • Problem Solving
  • Determination
  • Time Management
  • Adaptability

Affiliations

  • Art
  • Reading
  • Yoga
  • Design
  • Cooking
  • Baking
  • Writing

Accomplishments

  • Flight Centre - District Top Novice Award, May 2018
  • Received the NA Group annual company award for 'Successfully resolving challenges to achieve targets'.
  • Team leader of the company's second largest Before and After School Care centre in NSW.

References

References available upon request.

Timeline

HSEQ Officer

NA Group
06.2019 - Current

Travel Consultant

Flight Centre
01.2018 - 03.2019

Before and After-School Care Assistant

Extend
08.2015 - 09.2017

High School Diploma -

Casula High School

Diploma - Work Health & Safety

CAL

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Monica Antoniou