Monica Banks

Worked within the Apparel Wholesale team to providing ongoing support to small independent customers and major accounts. Key responsibilities included supporting Brand Teams with product updates, SKU management and working towards the critical path for seasonal range development. Along with my team, I helped grow our customer base by through ongoing support, open communication, and efficient order management.

Provided exceptional customer service to drive sales and improve customer satisfaction. Contributed to visual merchandise and inventory management efforts to ensure store appearance and product availability matched company standards. Managed small team with store manager to daily and monthly sales targets.