Monica Beattie

- Proficient in the use of Genie, managing bookings for consultations and theatre (including eBookings).

- Meeting and greeting patients.

- Managing patient enquires (including telephone enquires).

- Scanning and digital management of documents.

- Medicare, DVA and Workcover, private health insurance billing.

- End of day/week bank reconciliation.

- Provide excellent administrative support for two specialists in the field of gastroenterology.

- Monthly management of aged debtors.

- Patient recall management.

- Success in implementing more efficient and productive work flow.

- Transcription typing.

- Ordering supplies.

- Able to work independently without direct supervision.

- Maintain strict patient confidentiality.

• Proficient in the use of Genie and Gentu, managing bookings for consultations and theatre
• Meeting and greeting patients
• Managing patient enquires (including telephone enquires)
• Scanning and digital management of documents
• Medicare, DVA and Workcover, private health insurance billing
• Responsible for payment of wages and invoices
• End of day bank reconciliation
• Provide administrative support for two busy specialists in the field of gastroenterology
• Managing rosters and leave for doctors and other reception staff
• Responsible for out of hours emergency contact
• Weekly maintenance of patient data
• Patient recall management
• Able to work independently without direct supervision
• Transcription typing for both gastroenterology and hepatology
• Maintain strict patient confidentiality

• Produced transcription typing for up to 8 specialists at a time
• Proficient typist with extensive experience in gastroenterology
• Managing large volume of mail distribution

• General Medical Reception Duties