Monica Fernance
Recruitment Agent.
Brisbane,QLD
Summary
Dynamic self-employed professional with a diverse background encompassing medical practice, IT consultancy, and recruitment management. Excelled in patient education and management, significantly enhancing patient care and satisfaction. Proven track record in developing effective policies and fostering strong relationships, demonstrating exceptional communication and organizational skills. Achieved notable improvements in operational efficiency and employee engagement.
Overview
3
3
years of professional experience
Work History
General Medical Practitioner
Self Employed Services
- Ordered x-rays, ultrasounds and laboratory tests.
- Prescribed and administered medication, therapy and treatment to prevent and treat illness, injury and disease.
- Coordinated and consulted with Type specialists to treat high risk or complex patients.
- Advised patients about diet and hygiene to prevent disease.
- Identified lifestyle, physical and nutritional problems to refer patients to appropriate on-site and off-site resources.
- Monitored patients' conditions and progress to evaluate treatment efficacy.
- Developed, implemented, evaluated and altered plans of care for patients.
- Interviewed patients concerning physical complaints, discussed symptoms, asked questions, and suggested treatment options.
IT Consultant
Self Employed Services
08.2021 - 08.2023
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Created service level agreement for IT operational functions and help desk operations.
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
Recruitment Manager
Self Employed Services
08.2020 - 08.2023
- Set and conveyed recruitment goals to downstream staff.
- Built and strengthened successful relationships with external recruiters and agencies.
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Collaborated with HR leadership regarding candidate salary determinations.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Customized wording of job profiles, social media techniques, and website subscriptions.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Distributed employee engagement surveys to identify areas of improvement.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Education
Gaming And Programming Specialist.
Specialist in Gaming And Programming.
Brisbane QLD.10.2022
Certificate I - IT
Information Communication Technology
Brisbane, QLD08.2021
Diploma - Practitioner
Australasian College of Hahnemannian
Melbourne, VIC07.1999
Skills
- Patient Education
- Medical Recordkeeping
- Diagnoses
- Patient Management
Social Media LinkedIn are my strong reference.My profile contains all my information and Certificate
I am open to any job to offer my highs skills and experience preforms and responsibilities to the Company to follow culture together with a successful team work.
Timeline
IT Consultant
Self Employed Services
08.2021 - 08.2023
Recruitment Manager
Self Employed Services
08.2020 - 08.2023
General Medical Practitioner
Self Employed Services
Gaming And Programming Specialist.
Specialist in Gaming And Programming.
Certificate I - IT
Information Communication Technology
Diploma - Practitioner
Australasian College of Hahnemannian
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