Summary
Overview
Work History
Education
Skills
Timeline
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Monica Jones-richards

Forster,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Part Time Employee

Kentucky fried chicken
Forster, Nsw
10.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Netball Coach

forster netball club
Forster, Nsw
02.2023 - 08.2023
  • Developed and implemented weekly training sessions for netball players of all skill levels.
  • Created strategies to enhance team performance during practice and competition games.
  • Maintained accurate records of attendance, results, and statistics for individual players as well as the entire team.
  • Collaborated with other coaches in order to share ideas about drills, tactics, techniques.
  • Researched trends in netball coaching methods in order to remain up-to-date with best practices.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.

Education

High School Diploma -

Great Lakes Collage
Tuncurry, NSW
11-2024

Skills

  • Teamwork and collaboration
  • Analytical thinking
  • Organization
  • Data entry
  • Time management
  • Calm under pressure
  • Problem-solving
  • Customer service
  • Active listening
  • Flexible and adaptable
  • Social perceptiveness

Timeline

Netball Coach

forster netball club
02.2023 - 08.2023

Part Time Employee

Kentucky fried chicken
10.2021 - Current

High School Diploma -

Great Lakes Collage

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Monica Jones-richards