Monica Land
Borroloola,NT
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Primary Health Centre Manager
NT Health
01.2023 - Current
- Borroloola Primary Health Centre has over 23000 patient contacts every year
- Borroloola is the 4th busiest clinic in the NT for after hours
- The management of 17 staff plus co-ordination of visiting clinicians and specialist
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
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Remote Area Nurse
Malala Health Services
07.2021 - Current
- Company Overview: Maningrida Health Centre
- Remote Area Nurse in Maningrida, Northern Territory – 6 week contract over the last 12 month
- Delivering high standards of clinical care to Indigenous people
- Sound, ethical and independent decision making in accordance with medical protocols
- Sole carriage of primary care and case management functions
- Treating patients with complex medical conditions
- On call /24-hour responsibilities and the ability to deal with crisis situations
- Coordination of medical evacuations
- Actively contributing to Quality Improvement processes
- Maningrida Health Centre
Remote Area Nurse
Department of Health- Top End Health Services
04.2018 - 07.2021
- Company Overview: Borroloola Primary Health Centre
- Remote Area Nurse in Borroloola, Northern Territory
- Delivering high standards of clinical care to Indigenous people
- Sound, ethical and independent decision making in accordance with medical protocols
- Nurse in Charge responsibilities, including experience as the Health Centre Manager when manager absent
- Sole carriage of primary care and case management functions
- Treating patients with complex medical conditions
- On call /24-hour responsibilities and the ability to deal with crisis situations
- Coordination of medical evacuations
- Actively contributing to Quality Improvement processes
- Borroloola Primary Health Centre
Registered Nurse
Department of Health- Top End Health Services
07.2017 - 04.2018
- Company Overview: Royal Darwin Hospital RAPU
- Worked as a Registered Nurse at the RAPU at Royal Darwin Hospital and Nhulunbuy Hospital in Northern Territory
- Providing high levels of Clinical Care and ensuring compliance with required Clinical standards
- Actively contributing to Quality Improvement processes
- Data Management and Administration as required including preparing the roster for the Unit
Registered Nurse / Acting Unit Manager
Albury/ Wodonga Health
01.2016 - 04.2018
- Company Overview: Albury Campus
- Worked in the Medical Ward at Albury Campus for Albury/ Wodonga Health
- Relieved at NUM as required
- Main role was patient flow – organisation the discharge planning for all patient engaging in community services that assisted patient’s recovery
- Providing high levels of Clinical Care and ensuring compliance with required Clinical standards
- Actively contributing to Quality Improvement processes
- Data Management and Administration as required including the rostering of staff
- Albury Campus
Manager/Business Owner
Plantz Indoors
11.2006 - 04.2018
- Company Overview: Albury / Wodonga area
- Successful Business Owner of the Plantz Indoors based in Albury / Wodonga servicing the surrounding area for the sale and hire of indoor plants
- Daily coordination and management of all requirements in the daily running of the business including purchasing of stock, quoting of new jobs, staff supervision, cleaning and maintenance
- Financial and Business Administration
- Albury / Wodonga area
Registered Nurse / After Hours Manager
Westmont Homestead Aged Care Facility
03.2011 - 02.2018
- Company Overview: Barandudah
- Management of 120 Bed Aged Care Facility after hours both health care staff, administrative and other staff onsite including contractors, cleaners and garden staff
Manager/Business Owner
Charlie's on Kiewa
01.2008 - 01.2010
- Company Overview: Albury
- Successful Business Owner of Charlie’s on Kiewa, Albury
- Monday to Friday Coffee Shop, lunch and catering business
- Daily coordination and management of all shop activities, including bookings, preparation of food, stock ordering and purchasing, staff supervision, cleaning and maintenance
- Financial and Business Administration
- Albury
Registered Nurse OHS / Work Cover co-ordinator / HR Manager
Masterfoods Australia New Zealand
01.2002 - 11.2006
- Company Overview: Mars Wodonga
- OHS role – management and preparation of Workers Compensation claims and all Return to Work programs
- Monitoring of hearing exposure in accordance to Victorian OH&S regulations
- Provide first point of call for medical assistance
- Health and Wellness programs across site
- Drug and Alcohol testing
- HR Manager Role – Recruitment of site wide graduates and other staff
- Provide support to managers providing them with the appropriate legislation and policy to deal with issues
- Education of over 1000 people site wide for Fair treatment (EEO)
- Facilitate off site meetings and conferences for Petcare Manufacturing
Remote Area Nurse
Department of Health- Top End Health Services
08.2000 - 08.2001
- Company Overview: Beswick
- Remote Area Nurse in Beswick, Northern Territory
- Delivering high standards of clinical care to Indigenous people
- Treating patients with complex medical conditions
- On call /24-hour responsibilities and the ability to deal with crisis situations including medical evacuations
Registered Nurse / Acting Unit Manager
Albury/ Wodonga Health
01.1995 - 01.2000
- Company Overview: Albury Campus
- Worked as a Registered Nurse at Albury Hospital
- Clinical roles in Medical ward, ICU and Recovery
- Other experience including working on Surgical, Paediatrics, Mental Health, Hospital in the Home, Rehabilitation Wards
- Providing high levels of Clinical Care and ensuring compliance with required Clinical standards
- Actively contributing to Quality Improvement processes
- Data Management and Administration as required
- Albury Campus
Education
Bachelor of Nursing -
Australian Catholic University
Melbourne, VIC01.1993
Year 12 -
Euroa Secondary College
Euroa, VIC01.1990
Skills
- Empathetic Management
- Engaging Management Style
- Leadership
- Emergency Response
- Organisational Abilities
- Coordination Abilities
- Policy Compliance
- Clinical Knowledge
- Independent Decision Making
- Ability to Work Under Pressure
- Cultural Awareness
- Mentoring
- Problem-Solving
Additional Information
C Class Drivers Licence, Completed 4WD Training, Completed Year 12 Euroa Secondary College 1990
Certification
- Remote Area Trauma Education (RATE) - June 2024
- Radiation Licence - exp 24/5/2026
- Basic Life Support Certification - October 2024
- Rural and Isolated Practice (Scheduled Medicines (RIPRN) September 2021
- Maternity Emergency Care (MEC) 2019
- Pharmacotherapeutics for Remote
- Understanding Vaccines and the National Immunisation Program 2019 updated in 2022
- Diabetic care in community 2019
- Diabetic Retinopathy Assessment Training Nov 2019
- Neonatal Resuscitation Program 2019
- Advance Life Support 2018
- Assessment and Management of Diabetic Foot 2018
- IStat Operator training
- Genexpert operating
- Audiometry and Haring conservation course 2002
References
- Andrew McCallum, Registered Nurse, Primary Health Care Branch | Big Rivers Region | Department of Health Northern Territory Government, PO Box 430, Borroloola, NT, 0854, 0456781490, aemccallum75@nt.gov.au /
- Dr Diane Phillips , RMP, Primary Health Care Branch | Big Rivers Region | Department of Health Northern Territory Government, PO Box 430, Borrololoola, NT, 0854, 0408393749, diane.n.phillips@gmail.com / diane.phillips@nt.gov.au
Timeline
Primary Health Centre Manager
NT Health
01.2023 - Current
Remote Area Nurse
Malala Health Services
07.2021 - Current
Remote Area Nurse
Department of Health- Top End Health Services
04.2018 - 07.2021
Registered Nurse
Department of Health- Top End Health Services
07.2017 - 04.2018
Registered Nurse / Acting Unit Manager
Albury/ Wodonga Health
01.2016 - 04.2018
Registered Nurse / After Hours Manager
Westmont Homestead Aged Care Facility
03.2011 - 02.2018
Manager/Business Owner
Charlie's on Kiewa
01.2008 - 01.2010
Manager/Business Owner
Plantz Indoors
11.2006 - 04.2018
Registered Nurse OHS / Work Cover co-ordinator / HR Manager
Masterfoods Australia New Zealand
01.2002 - 11.2006
Remote Area Nurse
Department of Health- Top End Health Services
08.2000 - 08.2001
Registered Nurse / Acting Unit Manager
Albury/ Wodonga Health
01.1995 - 01.2000
- Remote Area Trauma Education (RATE) - June 2024
- Radiation Licence - exp 24/5/2026
- Basic Life Support Certification - October 2024
- Rural and Isolated Practice (Scheduled Medicines (RIPRN) September 2021
- Maternity Emergency Care (MEC) 2019
- Pharmacotherapeutics for Remote
- Understanding Vaccines and the National Immunisation Program 2019 updated in 2022
- Diabetic care in community 2019
- Diabetic Retinopathy Assessment Training Nov 2019
- Neonatal Resuscitation Program 2019
- Advance Life Support 2018
- Assessment and Management of Diabetic Foot 2018
- IStat Operator training
- Genexpert operating
- Audiometry and Haring conservation course 2002
Bachelor of Nursing -
Australian Catholic University
Year 12 -
Euroa Secondary College
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