Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Priskila

Coniston,Australia

Summary

Dedicated and customer-focused professional with over 2 years of experience in customer service and hospitality roles, including as a waitress in high-paced restaurant environments. Proven ability to handle diverse customer needs with a positive attitude, resolve complaints efficiently, and maintain high levels of customer satisfaction. Skilled in multitasking, team collaboration, and delivering prompt, friendly service under pressure. Strong communication skills, attention to detail, and a passion for creating enjoyable customer experiences.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

All Rounder cafe

Leaf Cafe
Shell cove, NSW
06.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Crew Member (Fast Food / Food Court)

Viet Viral Dapto
01.2025 - 06.2025
  • Prepared and cooked simple meals and snacks, took customer orders, served food and drinks, and handled payments.
  • Maintained cleanliness in kitchen and dining area, followed food safety standards, and provided friendly, fast customer service.

Waitress

Ajisen Ramen
Sydney
04.2024 - 12.2024
  • Provided excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction.
  • Maintained a clean and organized dining area, handled payments, and worked efficiently in a fast-paced environment.

Customer Service

Get Fish
Sydney
06.2023 - 12.2024
  • Provided excellent service by assisting customers with inquiries, resolving complaints, and processing orders.
  • Maintained a positive and professional attitude in fast-paced environments.
  • Handled phone, email, and in-person communication effectively to ensure customer satisfaction.

Harvest Worker - Tomatoes

Flavorite
Shepparton
01.2024 - 04.2024
  • Harvested ripe tomatoes by hand with care to avoid damage.
  • Sorted and packed produce for distribution.
  • Worked efficiently under various weather conditions and followed safety and hygiene standards in the field.

Education

RSA

Short Courses Australia
11.2023 - 11.2027

Bachelor of Education -

Universitas Tanjungpura
Pontianak

Skills

  • Communication Skills
  • Effective Time Management
  • Ability to Work in a Team
  • Fast Learner
  • Friendly and Outgoing Attitude
  • Customer Service
  • Professional Training

Timeline

All Rounder cafe

Leaf Cafe
06.2025 - Current

Crew Member (Fast Food / Food Court)

Viet Viral Dapto
01.2025 - 06.2025

Waitress

Ajisen Ramen
04.2024 - 12.2024

Harvest Worker - Tomatoes

Flavorite
01.2024 - 04.2024

RSA

Short Courses Australia
11.2023 - 11.2027

Customer Service

Get Fish
06.2023 - 12.2024

Bachelor of Education -

Universitas Tanjungpura
Monica Priskila