Summary
Overview
Work History
Education
Affiliations
Timeline
Generic

Monica Quaresima

Officer South,Vic

Summary

PERSONAL PROFILE “ I have been successful in creating sustainable growth through the strengthening of people, performance and processes. My passion for growth and collaboration, along with my diverse practical experience, are just a few of my many strengths. If given the opportunity, I would love to explain a little bit more about the professional and personal assets I bring to the table.”

Overview

15
15
years of professional experience

Work History

Vic Sales Manager

INGENIA COMMUNITIES
05.2022 - Current
  • Creating a high performing team through hiring and onboarding new staff, identifying key talent, coaching, mentoring and implementing staff retention plans
  • Transitioned team members into various roles to meet their skills set and redefined roles to suit business needs
  • Reviewing and implementing new sales processes to allow for business certainty in market changes
  • Creating and implementing long term and short term forecasting through clearly defined sales and settlement targets
  • Preparing and monitoring yearly sales budgets
  • Creating pricing strategies through data insights and market testing measures
  • To ensure market appetite and expectation was met, I would then continue to track, refine and implement
  • Clear understanding of product offerings and have been involved in the design evolution to meet market expectation and business margins
  • Building and maintaining internal stakeholder relationships to foster integration of business units and removing a siloed working environment
  • Creating and implementing new release strategies to create scarcity and urgency
  • Reading and understanding market changes and trends and implementing strategies resulting in increased sales rates
  • Working closely with the acquisition team to provide sales and pricing insight for feasibilities, with marketing on brand, product offering and key messaging to market and with development to make informed decisions on product, price and timing.

Regional Sales Manager

07.2019 - 05.2022
  • Communities, Land Lease & Retirement Living, My employment with Stockland transitioned yet again, where I assumed the position of Sales Manager across various business units and states
  • During this time, I was responsible for and achieved:
  • Creating high performing teams through onboarding new staff, identifying key talent, coaching, mentoring and implementing staff retention plans
  • Creating and implementing long term and short term forecasting and delivered on achieving stretch targets through ongoing tracking and regular feedback
  • Prepared and adhered to yearly sales budgets
  • Creating pricing strategies through data insights and market testing measures
  • To ensure market appetite and expectation were met, I would then continue to track, refine and implement
  • Clear understanding of product offerings and implementation of business strategies
  • Building and maintaining internal stakeholder relationships to foster integration of business units
  • Successful in launching greenfield communities (new land lease community in Berwick, Evergreen and Banksia) whilst building cohesive and high performing teams
  • Set and implemented clear release strategies
  • Worked across across both Victoria & South Australia while adapting to different market conditions and managed teams in Retirement Living, Built Form, Land Sales and Land Lease Communities
  • Reading and understanding market changes and trends and implementing strategies resulting in increased sales rates and price growth
  • Was responsible for builder engagement and the creation and management of display villages
  • Successful in succession planning to allow for my progression in various roles.

STOCKLAND
05.2015 - 05.2022

Sales Professional

Retirement Living
07.2017 - 07.2019
  • My employment with Stockland transitioned from the legal team to sales team where I was responsible for the sales within three Retirement Villages
  • My achievements and duties included but were not limited to:
  • Developing strong relationships with internal and external stakeholders
  • Achieving and exceeding quarterly targets
  • Successful in pipeline management and accurate recording of data in CRM (Salesforce)
  • Successfully built rapport and easily qualified customers to match them with a home to suit their needs
  • Adapting to market trends by offering price reductions and alternative contract offering
  • Completing a building scope of works on notified units
  • Ensuring the notification to settlement process was streamlined for outgoing and incoming residents
  • Assisting with developing and coaching new team members and providing on boarding support
  • Participating in various special projects.

Legal Administrator

Retirement Living
05.2015 - 06.2017
  • I commenced my employment with Stockland as a Legal Administrator
  • I not only provided supported as a Legal administrator but also as a Team Assistant whilst covering staff on leave
  • My duties included but were not limited to:
  • Preparing Contracts and ADHOC legal documents
  • Responsible for end to end settlement processes
  • Drafting correspondence and legal documents
  • Use of programs such as JDE, Atlas, Calumo, Managepoint & Salesforce
  • Archiving and file scanning
  • Payment of credit card expenses, invoices and cheque requisitions
  • Participating in various projects
  • Diary management and travel arrangements
  • Adhering to various state regulation, contracts and privacy policies and procedures
  • Administering Villages in both Victoria and South Australia.

Administrative Assistant/Receptionist

BARRY PLANT NORTHCOTE
12.2014 - 05.2015
  • Answering and directing phone calls
  • Invoicing and money handling
  • Drafting and preparation of correspondence
  • Banking and mail preparation
  • Liaising with landlords, tenants and tradespeople
  • Diary management
  • Stationary ordering.

Conveyancer / Team Leader of Property

LLOYD MERIDIAN LEGAL
09.2008 - 12.2013
  • Lloyd Meridian Legal is an established law firm situated in the Melbourne CBD, Australia and its clients include listed companies, multinational companies (large and small), foreign investors, high net worth individuals and emerging start-ups in diverse industries
  • Preparation of property settlements
  • Drafting of contracts and various legal documents
  • Liaising with clients, solicitors, conveyancers and financial institutions
  • Primary point of contact for internal staff
  • Regular international travel to attend expos and liaise with new and existing clients
  • Basic financial management; invoicing, banking and regulatory requirements
  • Personal assistant tasks to the director including diary management and travel arrangements
  • Create internal policies and procedures to ensure scalable, quality outcomes
  • Track and manage project register and provide progress reports
  • Basic marketing strategies and media contact (see Professional Accomplishments)
  • Human resource tasks; staff hiring, training and onboarding.

Education

Advanced Diploma of Conveyancing -

NMIT
Preston, VIC
2014

Certificate III in Business Administration - undefined

Chisholm Institute
2010

Victorian Certificate of Education (VCE) -

Loyola College

Affiliations

Best in Trade presented at the Apprentice Awards Evening by Apprenticeships Group Australia. Interviewed by Fairfax and quoted in the Herald Sun for the subject matter of Foreign Purchasers and FIRB. Presented with various awards within Stockland (CARE award for “Respect”) Resume Monica Quaresima

Timeline

Vic Sales Manager

INGENIA COMMUNITIES
05.2022 - Current

Regional Sales Manager

07.2019 - 05.2022

Sales Professional

Retirement Living
07.2017 - 07.2019

STOCKLAND
05.2015 - 05.2022

Legal Administrator

Retirement Living
05.2015 - 06.2017

Administrative Assistant/Receptionist

BARRY PLANT NORTHCOTE
12.2014 - 05.2015

Conveyancer / Team Leader of Property

LLOYD MERIDIAN LEGAL
09.2008 - 12.2013

Advanced Diploma of Conveyancing -

NMIT

Certificate III in Business Administration - undefined

Chisholm Institute

Victorian Certificate of Education (VCE) -

Loyola College

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