Monica Restrepo
Melbourne,VIC
Summary
Hardworking laborer known for high productivity and efficient task completion, qualified to do any type of physical work, compliance with the rules, excel at communication, teamwork, and adaptability, ensuring smooth workflow and project success.
Overview
6
6
years of professional experience
Work History
Labourer
NMPS AUSTRALIA
Melbourne, VIC
09.2022 - Current
- I work on the production line, ensuring the quality of the product and verifying the accuracy of the branding and the details of the product.
- I provide exceptional customer service, ensuring a positive experience in each interaction and effectively solving queries and problems.
- One day a week, I support the human resources area by performing health and safety functions at work.
Hospitality Worker
ZAGAME'S HOUSE
Melbourne, VIC
08.2022 - 09.2022
- Coordination with other departments, such as cleaning and maintenance, to ensure compliance with the standards of quality and comfort in the rooms and common areas of the hotel.
- Management of complaints and resolution of problems effectively, ensuring customer satisfaction and loyalty.
Head of Human Resources
Yamaha Motorcycles - Colombia
11.2018 - 06.2022
- Structure, organize, create, lead and accompany all the processes of the human resources area (Selection and hiring, Induction and training, safety and health at work, disciplinary processes and job development plans) provide support to all staff in the execution of their functions, resolution of organizational problems and accompanying management in decision making.
Education
English Education
ELSIS English Language School
Melbourne, VIC04-2023
Psychology
Universidad Minuto De Dios
Colombia06-2017
Skills
- Ability to work as a team and communicate effectively in collaborative environments
- Ability to learn quickly and adapt to new environments and technologies
- Proactive attitude and motivation to continue learning and growing professionally
- Results oriented and attention to details
Timeline
Labourer
NMPS AUSTRALIA
09.2022 - Current
Hospitality Worker
ZAGAME'S HOUSE
08.2022 - 09.2022
Head of Human Resources
Yamaha Motorcycles - Colombia
11.2018 - 06.2022
English Education
ELSIS English Language School
Psychology
Universidad Minuto De Dios
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