Reliable support worker enthusiastically pursuing the opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
1
1
year of professional experience
Work History
Support Worker
Disability Connect Victoria
06.2022 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Kept clients engaged in social networks and communities for personal health and growth.
Assisted clients in identifying community resources and connecting with appropriate services.
Promoted community integration by providing extensive physical, emotional and social support.
Intake Coordinator
Disability Connect Victoria
10.2022 - 06.2023
Completed intake assessment forms and filed clients' charts.
Answered phone calls and provided new clients with required paperwork to initiate service.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Organized paperwork such as charts and reports for office and patient needs.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
No Degree - Mental Health First Aide
Online
08.2020
Diploma in Community Services - Intake/Support Worker
TAFE Queensland - Bohle
Townsville, QLD
08.2020
Diploma - Diploma Childcare III
Thomas Education Direct
03.2003
No Degree - Diploma Psychology
Thomas Education Direct
06.1996
Skills
Emotional Support
Presentation Design
Daily Living Support
Life Skills Development
Cleaning and Sanitizing
Daily Living Assistance
Meal Preparation
Mobility Assistance
Family Counseling
Patient Support
Timeline
Intake Coordinator
Disability Connect Victoria
10.2022 - 06.2023
Support Worker
Disability Connect Victoria
06.2022 - Current
No Degree - Mental Health First Aide
Online
Diploma in Community Services - Intake/Support Worker
TAFE Queensland - Bohle
Diploma - Diploma Childcare III
Thomas Education Direct
No Degree - Diploma Psychology
Thomas Education Direct
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