Monica Shubenicheva

- gained experience cutting hair for kids with disabilities

- professionally handled client bookings

- naturally handle client conversations and problem solving skills.

• Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
• Participated in charitable events by offering hair services, positively impacting both the community and salon''s reputation.
• Provided valuable feedback to salon product representatives that resulted in improving the quality of supplies used within the salon.
• Increased salon revenue through upselling additional services and retail product sales.

• Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
• Processed payments, entering sales in register for prompt customer service.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

• Styled hair according to customer preferences.
• Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
• Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.

• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Processed payments, entering sales in register for prompt customer service.
• Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.