Monica Witt

· Build and maintain strong sales and customer relationships with new and existing customers

· Reading plans for quoting of windows, doors, showers, mirrors and robes

· Ensuring I am always up to date with the latest government regulations regarding NCC, BAL ratings, Wind Ratings, RW values etc

· Completely and supplying customer with the required compliance certificates (Form 43 and Form 15) for council approval

· Process customer orders promptly

· Respond to customer requests for products, services, and company information.

· Greet customers professionally and provide assistance.

· Answer multi-line phone system, routing calls, delivering messages to staff and greeting customers.

· Coordinate our installation team to fit our products into residential homes and commercial buildings

· Efficiently responding to incoming emails from both my direct email and our branch email

· Restock supplies and place purchase orders to maintain adequate stock levels.

· Adhering to OH&S standards to maintain a safe working environment

· Identify solutions to rectify administration and production issues as they arise.

· Developed strategies to streamline and improve office procedures.

· Organize, maintain and updated information in computer databases.

· Verify transactions, product orders and shipping dates

· Issue invoices and followed up on outstanding payments

· Handling cash sales and deposit to local bank

· Liaising with customers, production coordinator and delivery team to quote manufacture and deliver products on schedule.

• Maintained tidy and organized store to comply with cleanliness standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Processing both cash and eftpos payments
• Adhering to OH&S standards to maintain a safe working environment

• Maintained safety and cleanliness by sterilizing toys and surfaces.
• Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
• Communicated with children's guardians about daily activities, behaviors and related issues.
• Consulted with parents to build and maintain positive support networks and support continuing education strategies.