Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Moniek Suarez

Mount Colah,NSW

Summary

I am a proven sales consultant at SG Fleet, adept in CRM proficiency and persuasive communication, and I've transformed client needs into tailored solutions, significantly enhancing customer satisfaction. My background in diverse roles, from sales support to hands-on pizza making, showcases unparalleled time management and a commitment to excellence, fostering long-lasting relationships and exceeding sales targets through meticulous attention to detail and team cooperation.

Overview

5
5
years of professional experience

Work History

Sales Consultant

Sg Fleet
09.2023 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • I used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • I followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Responded to telephone for information.
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Cold Calling 50-70 Customers per day whilst managing my emails and quoting customers

Sales Support Officer

Sg Fleet
12.2022 - 09.2023
  • Optimized inventory management by maintaining accurate records, ensuring product availability for timely fulfillment of orders.
  • Increased customer retention by addressing inquiries promptly and resolving issues efficiently.
  • Reduced order errors with meticulous attention to detail in data entry and order tracking.
  • Collaborated with cross-functional teams to ensure seamless execution of sales initiatives and programs.
  • Maintained a comprehensive understanding of product offerings to provide relevant information to customers when necessary effectively.
  • Assisted sales team in achieving targets through diligent support in administrative tasks and client followups.

Waitress Supervisor

Berowra RSL
05.2020 - 06.2023
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Pizza Maker

Berowra Pizzeria
02.2020 - 05.2020
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.

Education

High School Diploma -

Ku-ring-gai Creative Arts High School
North Turramurra, NSW
09.2022

Skills

  • Time Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge
  • Objection handling
  • Persuasive Communication
  • Cold-calling
  • Customer Relations

Timeline

Sales Consultant

Sg Fleet
09.2023 - Current

Sales Support Officer

Sg Fleet
12.2022 - 09.2023

Waitress Supervisor

Berowra RSL
05.2020 - 06.2023

Pizza Maker

Berowra Pizzeria
02.2020 - 05.2020

High School Diploma -

Ku-ring-gai Creative Arts High School

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Moniek Suarez