Monika Krelinova
4/55 Davidson Street,QLD
Summary
Service-oriented professional with track record in maintaining high standards of cleanliness and customer satisfaction. Known for strong team collaboration and results-driven approach, adaptable to dynamic work environments. Skilled in multitasking and effective communication, reliable in delivering consistent service quality.
Overview
12
12
years of professional experience
Work History
F&B Attendant/Events Staff Member
Hemingway's Brewery
08.2022 - Current
- Confidently worked as a bartender, floor staff and functions staff (running various events such as weddings, birthday parties, corporate dinners etc.)
- Accommodated diverse dietary requirements of guests through careful communication with kitchen staff when relaying orders and modifications.
- Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
Dairy farm hand
J&E Gardner
03.2022 - 06.2022
- Helped with milking and getting the cows to the dairy.
- General farm hand duties.
Kiwifruit Orchard Worker
Pieters Horticulture
03.2021 - 12.2021
- Worked as a kiwifruit picker and performed variety of other jobs such as pruning, thinning and flower picking
Kiwifruit Orchard Worker
Tanad Farms Ltd
06.2020 - 01.2021
- Performed various tasks independently such as pruning, thinning, girdling and other jobs
Kiwifruit & Apple Orchard Worker
Willisbrook Orchards Ltd
11.2019 - 02.2020
- Kiwifruit maintenance tasks, pruning, pollination and flower picking; apple thinning
Room Attendant
Wyndham Garden Queenstown
05.2019 - 08.2019
- Performed cleaning of assigned guest rooms, made sure all rooms are prepared for check-ins and serviced according to standards
Room & Breakfast room Attendant
Brewster's Mountain Lodge
04.2017 - 06.2018
- Performed cleaning of assigned guest rooms, made sure all rooms are prepared for check-ins and serviced according to standards, assisted the guests for their requirements, ensured to stock and maintain housekeeping carts
- Responsible for setting up the breakfast area, ensured all items are fresh and well stocked throughout the shift, helped with serving, attended to guest needs in a friendly manner
- Broke down the buffet after the breakfast hours, cleaned all dishes and the kitchen area
Busser / Sales Assistant
Working Holiday USA
01.2013 - 01.2016
- Busser at Topside and Inlet Cafe, Montauk USA (summer 2014)
- Sales Assistant at Next Door MTK, Wave Wear, Montauk USA (summer 2013 - 16)
Receptionist
Hotel Medinek
12.2013 - 06.2014
- General front of the house and office duties, managed bookings, processed individual/group arrivals and departures, prepared bills and took payments, provided general information and services, dealt with special requests and complaints or issues, managed the housekeeping staff
Education
Bachelor's degree - Travel and Tourism Management
College of Polytechnics Jihlava
01.2014
Semester abroad - Travel and Tourism Management
Mikkeli University of Applied Sciences
06.2012
Skills
- Strong Work Ethic
- Communicative and a team oriented
- Customer oriented
- Attention to detail
- Initiative and Self-Motivation
- Reliability and punctuality
Languages
English
Personal Information
Date of Birth: 07/11/89
References
Available upon request
Hobbies and Interests
- Hiking and camping
- Reading books
- Animal lover
Others
- International driving licence (comfortable driving manual and automatic)
- Vaccinated
Timeline
F&B Attendant/Events Staff Member
Hemingway's Brewery
08.2022 - Current
Dairy farm hand
J&E Gardner
03.2022 - 06.2022
Kiwifruit Orchard Worker
Pieters Horticulture
03.2021 - 12.2021
Kiwifruit Orchard Worker
Tanad Farms Ltd
06.2020 - 01.2021
Kiwifruit & Apple Orchard Worker
Willisbrook Orchards Ltd
11.2019 - 02.2020
Room Attendant
Wyndham Garden Queenstown
05.2019 - 08.2019
Room & Breakfast room Attendant
Brewster's Mountain Lodge
04.2017 - 06.2018
Receptionist
Hotel Medinek
12.2013 - 06.2014
Busser / Sales Assistant
Working Holiday USA
01.2013 - 01.2016
Semester abroad - Travel and Tourism Management
Mikkeli University of Applied Sciences
Bachelor's degree - Travel and Tourism Management
College of Polytechnics Jihlava
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