Monika Patel
Brisbane,QLD
Summary
Seasoned Receptionist Administrator with comprehensive background in front-office management and staff support. Experienced in handling scheduling, record keeping, staff coordination and enhancing office productivity. Strong communication skills used to interface professionally with clients, colleagues and senior management. Previous roles often resulted in improved operational efficiency and heightened team productivity.
Overview
1
1
year of professional experience
Work History
Receptionist Administrator
Lofty group
Adelaide , SA
06.2022 - 11.2023
- Guided employees in handling difficult or complex problems.
- Responded promptly to emails from customers and other departments within the organization.
- Maintained an organized filing system for all employee records in compliance with legal regulations.
- Displayed professional standards at reception desk to impress visitors.
- Participated in regular training sessions related to customer service best practices.
- Performed data entry and other administrative tasks to support departments.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
Education
MBA - Business Administration
Torrens University
Sydney 08-2021
Skills
- Document scanning and digitization
- Multi-line phone operation
- Appointment scheduling
- Scheduling appointments
- Confidential information management
- Call handling
- Payment collection
Timeline
Receptionist Administrator
Lofty group
06.2022 - 11.2023
MBA - Business Administration
Torrens University