Monika Patel
Brisbane
Summary
Developed strong multitasking and organizational skills in fast-paced office environment, handling front desk operations and administrative duties. Demonstrated ability to manage diverse tasks and communicate effectively with clients and team members. Seeking to transition into new field, utilizing solid foundation in administrative support and customer service.
Overview
4
4
years of professional experience
Work History
Order Picker
Loreal Cosmetics
01.2025 - Current
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Receptionist Administrator
Lofty Group
06.2022 - 11.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Assisted in organizing company events, contributing to team morale and cohesion.
- Managed multi-line phone system, ensuring prompt and courteous service to callers.
Process Worker
Bellies Fruit Bars
07.2021 - 05.2022
- Maintained a clean and organized workspace, resulting in a safer environment for all employees.
- Collaborated with team members to achieve daily production goals and consistently meet deadlines.
- Maintained compliance with health, safety, and environment practices.
- Remained attentive throughout shifts, identifying potential safety hazards and promptly addressing them to maintain a secure work environment.
- Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
Education
MBA - Master of Business Administration
Torrens University Australia
Sydney, NSW08-2022
Skills
- Reception management
- Multi-line phone operation
- Appointment setting
- Mail handling
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Order Picker
Loreal Cosmetics
01.2025 - Current
Receptionist Administrator
Lofty Group
06.2022 - 11.2023
Process Worker
Bellies Fruit Bars
07.2021 - 05.2022
MBA - Master of Business Administration
Torrens University Australia
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