Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Monique Abdesselem

Brisbane,QLD

Summary

Versatile and dynamic, with a proven track record in Customer service, I excel in multitasking and effective communication. Leveraging skills in social media marketing and a strong attention to detail, I've consistently enhanced client satisfaction and operational efficiency. My holistic approach to problem-solving and team leadership drives positive outcomes across diverse roles.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Holistic Healer

Self Employed Services
01.2020 - Current

My Skills consists of treating the whole person, which includes their body, mind, spirit, and emotions. The key idea is that each aspect of a person is connected and by achieving balance among all areas, optimal health and overall well-being can be attained.

Counsellor

Australian Institute of Professional Councilors
01.2016 - 11.2019
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Implemented evidence-based therapeutic interventions to promote positive behaviour change.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Adapted counselling techniques to best suit individual needs of each client.
  • Listened to clients' concerns and provided encouragement and support.
  • Supported individuals dealing with mental health and emotional issues.

Chef Supervisor

Chef Beaus Cafe and Surf Club
02.2016 - 03.2017
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Monitored food production to verify quality and consistency.
  • Evaluated food products to verify freshness and quality.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Utilized culinary techniques to create visually appealing dishes.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Coordinated with team members to prepare orders on time.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Disciplined and dedicated to meeting high-quality standards.

Nurse Assistant

Crowley Village Ballina
01.2015 - 01.2016
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Followed directions of licensed nurses to administer medications and treatments.

Chef

Chef Shaws Bay Takeaway
02.2012 - 01.2015
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized mise en place to keep work consistent.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Monitored food production to verify quality and consistency.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Assisted with menu development and planning.
  • Coordinated with team members to prepare orders on time.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Evaluated food products to verify freshness and quality.
  • Developed close relationships with suppliers to source best ingredients.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Education

No Degree -

Australian Mental Health Academy
Brisbane, QLD
12-2019

GED -

Australian Institute in Nursing
Sydney, NSW
12-2015

Skills

  • Great public speaker
  • Ordering and Maintaining stock
  • Events Co-Ordination
  • Social Media Marketing
  • Organizational abilities
  • Strong attention to detail
  • Self Motivation
  • Multitasking
  • Effective Communication

Accomplishments

  • Diploma in Counselling
  • Year 12 High School Certificate
  • First Aid Certificate
  • Certificate III in Aged Care
  • Certificate IV in Commercial Cookery
  • RSA, RCG Silver Service

Timeline

Holistic Healer

Self Employed Services
01.2020 - Current

Chef Supervisor

Chef Beaus Cafe and Surf Club
02.2016 - 03.2017

Counsellor

Australian Institute of Professional Councilors
01.2016 - 11.2019

Nurse Assistant

Crowley Village Ballina
01.2015 - 01.2016

Chef

Chef Shaws Bay Takeaway
02.2012 - 01.2015

No Degree -

Australian Mental Health Academy

GED -

Australian Institute in Nursing
Monique Abdesselem