Monique Arnautovic
Sunshine Coast,QLD
Summary
To seek and maintain full-time, part-time or entry level position that offers further professional development.
Overview
19
19
years of professional experience
Work History
Administrator
Silk Laser Clinics
01.2023 - 08.2023
- Data Entry
- Carried out day-day-day duties accurately and efficiently
- Effective with selling packages, memberships and products
- Effective with office management
- Booking, canceling, rescheduling appointments
- Cleaning
Labourer
SunRice
01.2013 - 01.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Shift work, rotating shifts and 12hr shifts
- Always punctual, willing to do overtime.
Day Spa Specialist
Essenza Day Spa
01.2005 - 01.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Proved successful working within tight deadlines and fast-paced atmosphere
- Maintained excellent attendance record, consistently arriving to work on time
- Effective with re-booking clients, product sale and positive reviews
- Focus on body treatments, facials and massage.
Employment Consultant
Advanced Personnel Management
01.2010 - 04.2013
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews
- Interviewed clients and administered skills assessments to determine employability
- Developed job leads in order to increase placements
- Proofread and edited clients resumes to improve interview chances
- Managed multiple caseloads
- Tracked clients' progress in database to provide monthly reports
- Increased job availability for clients through local business relationships
- Matched clients to open positions based on skills and work requirements
- Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support
- Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment
- Maintained records of consumer employment activity such as potential and current employers
- Conducted outreach activities to identify, screen and enroll participants into program
- Conducted pre-screening interviews and prepared preliminary evaluations to refer best-qualified applicants to departments for selection
- Provided clients with on-the-job training and employment related support to maintain and retain employment
- Travelled across multiple locations.
Call Centre Operator
Essential Energy
01.2008 - 01.2010
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- High Volume Inbound.
- Handling complaints.
- Job orders.
- Process payments.
- Escalate when needed and to appropriate person.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelors - Business (Human Resources
University of South Australia
10.2023
Diploma -
Beauty Therapies
06.2015
High School Diploma -
NSW Tafe
Griffith, NSW12.2006
Certificate III Business Admnistration -
Leeton State High School
Leeton, NSW12.2006
NSW Tafe
01.2005
QLD Training Centre
Brisbane, QLDSkills
- Customer Service
- Flexible Schedule
- Data Confidentiality
- Recordkeeping and File Management
- Resourceful and Analytical
- Business Administration & Management
- Personable and Approachable
Timeline
Administrator
Silk Laser Clinics
01.2023 - 08.2023
Labourer
SunRice
01.2013 - 01.2022
Employment Consultant
Advanced Personnel Management
01.2010 - 04.2013
Call Centre Operator
Essential Energy
01.2008 - 01.2010
Day Spa Specialist
Essenza Day Spa
01.2005 - 01.2022
Bachelors - Business (Human Resources
University of South Australia
Diploma -
Beauty Therapies
High School Diploma -
NSW Tafe
Certificate III Business Admnistration -
Leeton State High School
NSW Tafe
QLD Training Centre