Monique Arnautovic
Leeton
Summary
To seek opportunity for professional and personal development.
Overview
17
17
years of professional experience
Work History
Mentor
Personnel Group
01.2025 - 03.2025
- Case Manager
- Refer to community services
- Outreach/manage multiple sites
- Network/Community events
- Provide resources and guidance
- Aid in personal development and wellbeing
Beauty Therapist
Sacred Body
03.2024 - 11.2024
- Therapeutic massage
- Tints
- Waxing
- Body work
- Bathhouse
- Administration/Bookings/Reception
- Group bookings
Administrator
Silk Laser Clinics
03.2023 - 08.2023
- Data Entry
- Effective with selling packages, memberships and products
- Effective with office management
- Booking, cancelling, rescheduling appointments
- Cleaning and office maintenance
Day Spa Specialist
Essenza Day Spa
01.2022 - 11.2022
- Effective with re-booking clients, product sale and positive reviews
- Focus on body treatments, facials and massage.
- Administration duties.
Labourer
SunRice
01.2013 - 01.2014
- Quickly moved through training and levels to perform higher positions within role
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Shift work, rotating shifts and 12hr shifts
- Always punctual, willing to do overtime.
Employment Consultant
Advanced Personnel Management
01.2010 - 04.2013
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews
- Interviewed clients and administered skills assessments to determine employability
- Developed job leads in order to increase placements
- Proofread and edited clients resumes to improve interview chances
- Managed multiple caseloads
- Tracked clients' progress in database to provide monthly reports
- Increased job availability for clients through local business relationships
- Matched clients to open positions based on skills and work requirements
- Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support
- Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment
- Maintained records of consumer employment activity such as potential and current employers
- Conducted outreach activities to identify, screen and enroll participants into program
- Conducted pre-screening interviews and prepared preliminary evaluations to refer best-qualified applicants to departments for selection
- Provided clients with on-the-job training and employment related support to maintain and retain employment
- Travelled across multiple locations.
Data Entry Assistant
Boral
07.2009 - 01.2010
- Entry data entry
- Administration
- Filing
- Report to manger
- Wear PPE and retrieve or deliver administration throughout worksite
Call Centre Operator
Essential Energy
01.2008 - 01.2010
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- High Volume Inbound.
- Handling complaints.
- Job orders.
- Process payments.
- Escalate when needed and to appropriate person.
- Organized and detail-oriented with a strong work ethic.
Education
Dermal Interventions
ACHW
01-2024
Certificate 3 + 4 in Fitness
Women's Fitness Academy
01-2024
Diploma: Beauty Therapies
TAFE
01-2015
Certificate 3: Community Services
TAFE
01-2010
Certificate III Business Admnistration -
TAFE
01-2006
Timeline
Mentor
Personnel Group
01.2025 - 03.2025
Beauty Therapist
Sacred Body
03.2024 - 11.2024
Administrator
Silk Laser Clinics
03.2023 - 08.2023
Day Spa Specialist
Essenza Day Spa
01.2022 - 11.2022
Labourer
SunRice
01.2013 - 01.2014
Employment Consultant
Advanced Personnel Management
01.2010 - 04.2013
Data Entry Assistant
Boral
07.2009 - 01.2010
Call Centre Operator
Essential Energy
01.2008 - 01.2010
Dermal Interventions
ACHW
Certificate 3 + 4 in Fitness
Women's Fitness Academy
Diploma: Beauty Therapies
TAFE
Certificate 3: Community Services
TAFE
Certificate III Business Admnistration -
TAFE
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