Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Timeline
Hi, I’m

Monique Banh

Reservoir,VIC

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.

Overview

1
year of professional experience
1
Certification

Work History

Berth Restaurant & Events

Front of House Employee
07.2023 - Current

Job overview

  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.

KFC Resturant

Front of House Employee
01.2023 - 03.2023

Job overview

  • Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.

Education

William Angliss Institute of TAFE
Melbourne, VIC

Certificate III in Hospitality
04.2024

Academy of Mary Immaculate
Fitzroy, VIC

High School Diploma
02.2022

Skills

  • Table setting expertise
  • Strong work ethic
  • Up-selling strategies
  • Team player attitude
  • Multitasking capabilities

Certification

  • Responsible Service of Alcohol (RSA) Certificate

Affiliations

  • Eat Up Australia

Languages

English
Native or Bilingual

Timeline

Front of House Employee

Berth Restaurant & Events
07.2023 - Current

Front of House Employee

KFC Resturant
01.2023 - 03.2023

William Angliss Institute of TAFE

Certificate III in Hospitality

Academy of Mary Immaculate

High School Diploma

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Monique Banh