MONIQUE BEZUYEN
EDMONTON,QLD
Summary
I am a motivated worker with an engaging personality and laid back approach. I am upbeat, friendly and good at reading the customer needs secure an enjoyable time. I am Enthusiastic and reliable and takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. I am excellent at addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
All-rounder
Mirriwinni Hotel
11.2023 - 11.2023
- Enhanced customer experience by providing friendly and attentive service during busy shifts.
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
All-rounder
Lakeland Hotel
07.2023 - 10.2023
- Worked well in a team setting, providing support and guidance.
- Efficiently cleaned and maintained the hotel rooms
- Worked effectively in fast-paced environments.
- Performed general receptionist duties for guests staying at the hotel
- Served Guests food and drink with a welcoming attitude
Housekeeper
Alpine Holiday Rentals
05.2023 - 07.2023
- Worked on a team of two, resetting and cleaning apartments, homes, and rental properties, getting it cleaned and ready for the next guests staying in Mansfield or on Mt Buller
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Food Service Attendant
Maroba Aged Care
03.2023 - 05.2023
- I would keep a detailed list of preferred food items or dietary restrictions given to me by nurses or staff all while creating a positive and happy environment for the staff and residents.
- Enhanced customer satisfaction by providing efficient and friendly food service in a timely manner.
- Maintained a clean and sanitary dining environment for patrons, ensuring adherence to health and safety standards.
Junior Wine Geek
Leaning Post Wines
05.2022 - 09.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Diploma - Environmental Landscape Management
Seneca College
King City, Onatrio06.2019
Skills
- Organization
- Point of Sales operation
- Interpersonal Communication
- Food and Beverage Handling
- Self-Directed
- First Aid/CPR
- Good Telephone Etiquette
- Verbal Communication
- Cleanliness
Certification
First Aid/CPR
Food Health and Safety Training
Responsible Service of Alcohol
Skills
- Proficient in range of housekeeping duties
- Food and Beverage Service
- Ability to work in fast paced environments.
- Top reception and front desk abilities
- Exceptional communication
Timeline
All-rounder
Mirriwinni Hotel
11.2023 - 11.2023
All-rounder
Lakeland Hotel
07.2023 - 10.2023
Housekeeper
Alpine Holiday Rentals
05.2023 - 07.2023
Food Service Attendant
Maroba Aged Care
03.2023 - 05.2023
Junior Wine Geek
Leaning Post Wines
05.2022 - 09.2022
Diploma - Environmental Landscape Management
Seneca College
Similar Profiles
Catie ClarkCatie Clark
Casual Teacher Aide at McDonnell Creek And Mirriwinni State SchoolsCasual Teacher Aide at McDonnell Creek And Mirriwinni State Schools
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
JUAN SAMAYOAJUAN SAMAYOA
Housekeeper / Receptionist / Construction at Hotel Appelviken, Hotel Rival, Clarion, Grand Hotel, SkanskaHousekeeper / Receptionist / Construction at Hotel Appelviken, Hotel Rival, Clarion, Grand Hotel, Skanska
Lawrence Davies-SchererLawrence Davies-Scherer
HVACR Apprentice/Electrician at AE SmithHVACR Apprentice/Electrician at AE Smith
Laurel HendersonLaurel Henderson
Boarding Supervisor at Djarragun College LtdBoarding Supervisor at Djarragun College Ltd