Monique Boughtwood
Business Development Manager
Woy Woy,NSW
Summary
Skilled and technically focused Business Development Manager with over 10 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
14
14
years of professional experience
Work History
Senior Business Development Manager
Entelar Group
Wellington , New Zealand
03.2021 - 01.2023
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
- Researching new opportunities.
- Selling into commercial and government sectors.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organised promotional events and interacted with community to increase sales volume.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Manager
BDL Toshiba
11.2013 - 11.2020
- Achieved the first major solution sale for Toshiba in New Zealand, a $50k managed accounts package sold to Family Planning New Zealand
- Responsible for a 40% increase in unit sales in Lower North Island
- Brokered a vital tech firm relationship which resulted in acquisition of multiple healthcare contracts and ongoing purchasing.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Organised regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Content Manager
New Zealand Post
01.2013 - 09.2013
- A short-term role managing the external website including the transfer, testing, creation and updating of web material and the extraction of usage and error logs
- Developed and implemented an information web portal from design stage to launch
- Assisted on a UX project by visiting customers at home and gathering information as how they used postal services.
- Managed content distribution to online channels and social media platforms.
- Edited and proofread all written materials, maintaining a high standard of grammar and style consistency.
- Approved, reviewed and edited content flowing to website.
- Utilized analytics and site metrics to determine areas of improvement.
Call Centre Manager & Internal Sales
Bay of Plenty Times
02.2011 - 04.2013
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Took inbound calls for newspaper subscriptions and mocked up advertisements for the digital version of the newspaper.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Created engaging brochures and flyers to use for promotional materials and distribution.
Sales Associate
Ricoh
01.2009 - 01.2011
- Key account management role supplying strategic support to the sales team
- Found and evaluated new business opportunities, assessed customer needs, and recommended and explained services to clients.
Education
Sales Negotiation -
01.2022
Becoming an Agile Coach -
01.2022
Agile Certified Professional -
01.2022
Introduction to IoT and Embedded Systems -
01.2016
Skills
- Web Content Management
- Media Relations
- Internal Communications
- Brand Messaging
- Speech Writing
- Crisis Management
- Customer Service
- Social Media Marketing
- Press Release Writing
- Media Communications
- Political Advice
Accomplishments
- Brought in 150 new customers in Year 2 with Toshiba, with a total value of $167k.
- Supervised team of 5 staff members.
- Won "Top Salesperson" for 2017.
Professional Attributes
- Thinks ahead, generates innovative ideas.
- Values & respects others, builds relationships, collaborates.
- Gets things done, delivers to exacting standards, takes responsibility.
- Excellent communicator with strong people skills.
- Driven and thrives working under own initiative.
- Creative, energetic, and flexible.
- Able to work under pressure to tight deadlines.
Availability
now
Community
Worked as a youth mentor for the Challenge for Change programme at The BGI Institute in Wellington for two consecutive years, in my spare time. I volunteer for the Breast Cancer Association regularly. I enjoy fitness and health, playing chess, reading, and writing.
Personal Information
Nationality: New Zealand citizen, Australian resident
References
- Ben Huston, General Manager, BDL Toshiba, Ben.Huston@bdl.co.nz
- Ken Caballero, Channel Sales Lead, Ken.Caballero@entelargroup.co.nz
- Amelia McCabe, Office Manager, Ricoh, Amccabe@ricoh.co.nz
Running and Volunteer work
- Youth mentor for Challenge for Change
- Fundraiser for multiple years for Breast Cancer New Zealand
Timeline
Senior Business Development Manager - Entelar Group
03.2021 - 01.2023
Sales Manager - BDL Toshiba
11.2013 - 11.2020
Content Manager - New Zealand Post
01.2013 - 09.2013
Call Centre Manager & Internal Sales - Bay of Plenty Times
02.2011 - 04.2013
Sales Associate - Ricoh
01.2009 - 01.2011
LinkedIn - Sales Negotiation,
LinkedIn - Becoming an Agile Coach,
IC Agile - Agile Certified Professional,
Coursera - Introduction to IoT and Embedded Systems,
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