Monique Cittolin
Landsborough,QLD
Summary
Results-oriented team player with a deep sense of understanding a high-level of customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
9
9
years of professional experience
Work History
Store Associate
Woolworths Group (BigW)
03.2023 - Current
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Beauty Therapist
Salt Caves
02.2022 - 03.2023
- Boosted clients skin with different variety of skin and beauty treatments/techniques.
- Developed strong customer service skills by providing excellent communication and listening to customers' needs and preferences.
- Maintained cleanliness of salon by regularly sterilizing equipment, restocking supplies and disposing used items properly.
Support Worker
KB Infinity
07.2020 - 06.2021
- Provided care and support to individuals with physical disabilities, mental health issues and learning difficulties.
- Assisted clients in developing daily living skills and supporting in the community.
- Built respectful and trusting relationships with clients and families.
Beauty Therapist
Pure Indulgence
06.2019 - 04.2020
Retail Supervisor
Woolworths Group (BigW)
10.2014 - 12.2019
Education
Diploma - Beauty Therapy & Screen And Media
The French Beauty Academy
Brisbane, QLD07.2019
High School Diploma -
Beerwah State High School
Beerwah, QLD11.2014
Skills
- Customer Service
- Time Management
- Active Listener
- Quick learning
- Goal-Driven
- Reliable and Responsible
Timeline
Store Associate
Woolworths Group (BigW)
03.2023 - Current
Beauty Therapist
Salt Caves
02.2022 - 03.2023
Support Worker
KB Infinity
07.2020 - 06.2021
Beauty Therapist
Pure Indulgence
06.2019 - 04.2020
Retail Supervisor
Woolworths Group (BigW)
10.2014 - 12.2019
Diploma - Beauty Therapy & Screen And Media
The French Beauty Academy
High School Diploma -
Beerwah State High School
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